Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Implement automated reminders for appointments, preparation for procedures, and screening inquiries in the preferred language and format of each patient, ensuring you connect with everyone effectively. Demonstrate attentiveness to individual patient needs by incorporating their likes, such as food choices and preferred visitors, through intentional digital interactions. After discharge, take the initiative to reach out to patients via phone or text with tailored messages to verify compliance with their care plans and handle any concerns proactively, which helps facilitate smoother transitions in their care. While providing compassionate, patient-focused healthcare is essential, it can also strain your staff and impact their well-being, particularly in challenging times. Explore innovative strategies to engage your staff more meaningfully, promoting both patient health and staff satisfaction. With hospital administrators facing mounting pressure to enhance revenue and ensure patient retention, it is crucial to discover how a unified, modern patient engagement platform can help reduce costs and foster sustainable growth. By leveraging technology effectively, healthcare providers can not only improve patient outcomes but also enhance the overall experience for both patients and staff alike.
Description
Mend is an enterprise-grade patient engagement and integrated telehealth solution designed to help healthcare organizations profitably scale their practice and care for more patients. Mend makes it easy for healthcare providers to securely and efficiently communicate with their patients and is 100% HIPAA compliant. Mend provides integrated in-office and virtual care experiences for over 100 specialties with more than 5 million patients.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Cortex
No
Dataweavers
No
Intergy EHR
No
NextGen Healthcare EHR
No
Veradigm EHR
No
eClinicalWorks
No
Integrations
Cortex
Yes
Dataweavers
Yes
Intergy EHR
Yes
NextGen Healthcare EHR
Yes
Veradigm EHR
Yes
eClinicalWorks
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
- MendFree is totally free
- MendEnterprise is a custom solution for organizations with 11 or more providers
- MendEnterprise is a custom solution for organizations with 11 or more providers
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
CipherHealth
Founded
2009
Country
United States
Website
cipherhealth.com
Vendor Details
Company Name
Mend
Founded
2014
Country
United States
Website
www.mend.com
Product Features
Patient Engagement
Appointment Scheduling
Yes
Care Planning
Yes
Collaboration
Yes
Messaging
Yes
Mobile Access
Yes
Patient Education
Yes
Patient Portal
Yes
Personal Health Record
No
Progress Tracking
Yes
Self Management
Yes
Patient Scheduling
Analytics/Reporting
No
Approval Process Control
No
HIPAA Compliant
No
Mobile Access
No
Notifications/Alerts
No
Online Scheduling
No
Patient Communications
No
Patient Intake
No
Patient Portal
No
Patient Records Management
No
Payment Processing
No
Reminders
No
SMS Messaging
No
Remote Patient Monitoring
Dashboard
No
Data Import/Export
No
HIPAA Compliant
No
Mobile Payments
No
Monitoring Device Integration
No
Patient Engagement
No
Patient Portal
No
Patient Records Management
No
Patient Surveys
No
Reminders
No
Virtual Visits
No
Vaccine Management
Adverse Reaction Reporting
No
Alerts / Notifications
No
Appointment Reminders
No
Billing
No
Communication Tools
No
Dose Tracking
No
For Governments
No
Immunization Proof
No
Inventory Management
No
Predictive Analytics
No
Scheduling
No
Virtual Waiting Room
No
Product Features
Medical Scheduling
Appointment Management
No
Billing & Invoicing
No
Drag & Drop
No
Facility Scheduling
Yes
Multi-Location
No
No-Show Tracking
Yes
On Call Scheduling
Yes
Patient Records
No
Patient Scheduling
Yes
Physician Management
No
Recurring Appointments
Yes
Self Service Portal
No
Staff Scheduling
Yes
Mental Health
Appointment Reminders
Yes
Appointment Scheduling
Yes
Assessment & Treatment Plans
Yes
Billing & Invoicing
No
Claims Management
No
E-Prescribing
No
EDI
No
EMR / EHR
Yes
HIPAA Compliant
Yes
Inpatient / Residential
Yes
Multi-Provider Practice
Yes
Patient Portal
Yes
Personnel Management
No
Progress Notes
Yes
Single Provider Practice
Yes
Patient Engagement
Appointment Scheduling
Yes
Care Planning
Yes
Collaboration
Yes
Messaging
Yes
Mobile Access
Yes
Patient Education
Yes
Patient Portal
Yes
Personal Health Record
No
Progress Tracking
Yes
Self Management
No
Patient Portal
Appointment Confirmations
Yes
Appointment Scheduling
Yes
Bill Payment
Yes
Care Plans
Yes
Care Summaries
Yes
EHR-Agnostic
Yes
Health Record Access
No
Intake Forms
Yes
Lab Results
No
Prescription Renewals
No
Secure Messaging
Yes
Video Consultations
Yes
Patient Scheduling
Analytics/Reporting
No
Approval Process Control
No
HIPAA Compliant
No
Mobile Access
No
Notifications/Alerts
No
Online Scheduling
No
Patient Communications
No
Patient Intake
No
Patient Portal
No
Patient Records Management
No
Payment Processing
No
Reminders
No
SMS Messaging
No
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
No
Debit Card Support
No
Gift Card Management
No
Mobile Payments
Yes
Online Payments
Yes
POS Transactions
No
Receipt Printing
No
Recurring Billing
No
Signature Capture
No
Telemedicine
Appointment Reminders
Yes
Appointment Scheduling
Yes
Chat / Messaging
Yes
E-Prescribing
Yes
For Medical Purposes
Yes
HIPAA Compliant
Yes
Multi-Provider Practice
Yes
Online Forms
Yes
Patient Queue Management
Yes
Practice Management
Yes
Remote Treatment Plans
Yes
Teleradiology
No
Video Conferencing
Yes