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features
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support

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Description

Cigo represents the new benchmark in last-mile logistics management, offering an advanced cloud-based solution designed to enhance deliveries, service requests, and pick-ups while enabling seamless scaling for an unparalleled last-mile experience for clients. With our comprehensive web platform, you can easily manage routing, optimize processes, generate reports, and maintain comprehensive control over the entire customer experience in the last mile. Elevate Customer Engagement: Keep your clients informed with real-time SMS and email notifications, complemented by a smooth review process that enhances their overall experience. Equip Your Operators: Our application, available on both iOS and Android, ensures uninterrupted service with online and offline capabilities, fostering effective communication for operators in the field. Effortless Integration: Our solution connects with any existing platforms, streamlining operations by minimizing manual tasks and eliminating inefficiencies within your last-mile processes. Exceptional Enterprise Support: Our dedicated ticketing system guarantees top-tier support for enterprises, ensuring that assistance is readily available whenever needed. By choosing Cigo, businesses can expect not just improved logistics but also a transformative approach to customer satisfaction.

Description

Dragonfly OS is a cloud-centric platform designed to enhance last-mile delivery and operational processes for businesses managing both local and scheduled deliveries. It facilitates merchant order entry via a user-friendly web portal and API, while also providing tools for dispatch and route optimization, driver allocation, real-time delivery updates, customer alerts, and delivery confirmation. The platform encompasses a variety of documented workflows, which include same-day package deliveries, catering and restaurant orders, meal kit distributions, medical and pharmacy deliveries, as well as industrial third-party logistics for final mile services. Additionally, Dragonfly OS provides RESTful APIs, webhooks, and an MCP server that allows partners and software development teams to seamlessly integrate delivery workflows with their existing systems. Its features aimed at merchants include white-label tracking options, online ordering capabilities, catering management solutions, customer database management, and comprehensive multi-location reporting. Serving a diverse clientele that includes merchants, marketplaces, software platforms, and logistics providers, Dragonfly's service coverage extends across the United States and Canada, ensuring broad accessibility for its users. Overall, Dragonfly OS is tailored to meet the evolving needs of businesses in the delivery sector, streamlining processes and enhancing operational efficiency.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

Cartwheel No 
Grubhub No 
Model Context Protocol (MCP) No 
Nash No 
Olo No 
Onfleet No 
QuickBooks Online No 
Sharebite No 
Stripe No 
VIA Veterinary Yes 
ezCater No 

Integrations

Cartwheel Yes 
Grubhub Yes 
Model Context Protocol (MCP) Yes 
Nash Yes 
Olo Yes 
Onfleet Yes 
QuickBooks Online Yes 
Sharebite Yes 
Stripe Yes 
VIA Veterinary No 
ezCater Yes 

Pricing Details

$99 per month
Free Trial Yes 
Free Version No 

Pricing Details

$99/month
Online Ordering Starter is $99/month for single-location restaurants. Growth is $249/month and adds catering and delivery integration; Enterprise is $499/month and adds multi-location support, corporate accounts, advanced analytics, and API access. Custom enterprise pricing is offered for delivery services.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cigo

Website

cigotracker.com

Vendor Details

Company Name

Dragonfly Tech, Inc.

Founded

2024

Country

United States

Website

trydragonfly.com

Product Features

Delivery Management

Customer Portal Yes 
Dispatch Management Yes 
Driver ETA Yes 
Driver Management Yes 
For Courier Services Yes 
For Freight Yes 
For Restaurants No 
Order Tracking Yes 
Routing Yes 
Scheduling Yes 
Signature Capture Yes 
Surveys & Feedback Yes 

Fleet Management

Dispatch Management Yes 
Employee Management Yes 
Fuel Management No 
GPS Tracking Yes 
Incident Reporting Yes 
Inspection Management No 
Inventory Management Yes 
Maintenance Management No 
Mileage Tracking No 
Motor Pool No 
Routing Yes 
Tire Management No 
VIN Lookup No 
Work Order Management Yes 

Route Planning

Capacity Planning No 
Drag & Drop Scheduling Yes 
Driver Management Yes 
Emergency Dispatch Yes 
GPS Tracking No 
Performance Metrics Yes 
Route Costing No 
Territory Management No 

Transportation Management

Billing & Invoicing No 
Carrier Management No 
Customer Management Yes 
Dispatch Management Yes 
Driver Management Yes 
Fleet / Equipment Management No 
Load Management No 
Order Management Yes 
Quotes / Estimates No 
Routing Yes 
Scheduling Yes 
Shipment Management Yes 

Product Features

Delivery Management

Customer Portal No 
Dispatch Management No 
Driver ETA No 
Driver Management No 
For Courier Services No 
For Freight No 
For Restaurants No 
Order Tracking No 
Routing No 
Scheduling No 
Signature Capture No 
Surveys & Feedback No 

Alternatives

Alternatives

No Alternatives