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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

We will not be making any further updates to Checkout after the current version (5.1.2), which means there will be no compatibility support for macOS 11 (Big Sur) or Apple machines equipped with the M1 chip. Furthermore, we will not provide updates to maintain compatibility with Shopify in the future. Your existing version of Checkout will continue to function normally on the supported operating systems. Enhance your retail operations with Checkout, which starts at just $499. You can try it for free, and within minutes, you'll be ready to start selling. This robust, user-friendly, and budget-friendly point of sale software is designed specifically for Mac users. Easily synchronize your Shopify orders with Checkout, and utilize the Shopify connector to establish your store and transfer your products, variations, and images seamlessly to Shopify. Please note that Checkout is tailored for single-location boutiques, shops, and stores that sell various goods, and it is not intended for use by restaurants or multi-store chains. This focused design ensures that it meets the specific needs of small retailers effectively.

Description

Reponse is a comprehensive customer experience solution specifically designed for Shopify stores, seamlessly integrated within the Shopify admin interface. It offers a free forever base plan that includes unlimited user access, featuring a shared inbox for live human chat, ticket management with assignments, service level agreements (SLAs), pre-written responses, and tools for collecting and moderating product reviews. Additionally, it displays contacts and segments directly on the Shopify customer page, facilitates loyalty points and referral programs, and provides insightful analytics. Once a store is prepared to enhance its service, the All-in plan activates AI agents that automatically analyze store information, including policies, shipping details, and catalogs, to assist shoppers, streamline ticket management, draft responses, moderate reviews, and identify customers at risk of leaving. The All-in plan includes 10,000 AI conversations each month, then $0.05 per extra conversation, and Reponse is compatible with both English and French, available for installation through the Shopify App Store. This dual-language capability ensures that Shopify merchants can cater to a wider audience effectively.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ATOM Mobility Yes 
Juspay Yes 
NinjaPear Yes 
Shopify No 

Integrations

ATOM Mobility No 
Juspay No 
NinjaPear No 
Shopify Yes 

Pricing Details

$499 one-time payment
Free Trial Yes 
Free Version No 

Pricing Details

$299/month
Free plan: shared inbox, unlimited human live chat, tickets, reviews, loyalty and referrals, unlimited seats. All-in plan: $299/month with AI agents and 10,000 AI conversations per month, then $0.05 per extra conversation. Billed through Shopify.
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Acclivity Group

Founded

1989

Country

United States

Website

www.checkoutapp.com

Vendor Details

Company Name

Reponse

Country

France

Website

reponse.ai

Product Features

Payment Processing

ACH Check Transactions No 
Bitcoin Compatible Yes 
Debit Card Support No 
Gift Card Management No 
Mobile Payments Yes 
Online Payments Yes 
POS Transactions Yes 
Receipt Printing Yes 
Recurring Billing No 
Signature Capture No 

Point of Sale

Barcode Scanning Yes 
Commission Management No 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management Yes 
Electronic Signature Yes 
Gift Card Management No 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration Yes 

Product Features

Customer Experience

Action Management No 
Analytics Yes 
Customer Segmentation Yes 
Dashboard No 
Feedback Management No 
Knowledge Management No 
Multi-Channel Collection No 
Sentiment Analysis No 
Survey Management No 
Text Analysis No 
Trend Analysis No 

Help Desk

Alerts / Escalation No 
Automated Routing Yes 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat Yes 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management Yes 

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