Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We will not be making any further updates to Checkout after the current version (5.1.2), which means there will be no compatibility support for macOS 11 (Big Sur) or Apple machines equipped with the M1 chip. Furthermore, we will not provide updates to maintain compatibility with Shopify in the future. Your existing version of Checkout will continue to function normally on the supported operating systems. Enhance your retail operations with Checkout, which starts at just $499. You can try it for free, and within minutes, you'll be ready to start selling. This robust, user-friendly, and budget-friendly point of sale software is designed specifically for Mac users. Easily synchronize your Shopify orders with Checkout, and utilize the Shopify connector to establish your store and transfer your products, variations, and images seamlessly to Shopify. Please note that Checkout is tailored for single-location boutiques, shops, and stores that sell various goods, and it is not intended for use by restaurants or multi-store chains. This focused design ensures that it meets the specific needs of small retailers effectively.
Description
Reponse is a comprehensive customer experience solution specifically designed for Shopify stores, seamlessly integrated within the Shopify admin interface. It offers a free forever base plan that includes unlimited user access, featuring a shared inbox for live human chat, ticket management with assignments, service level agreements (SLAs), pre-written responses, and tools for collecting and moderating product reviews. Additionally, it displays contacts and segments directly on the Shopify customer page, facilitates loyalty points and referral programs, and provides insightful analytics. Once a store is prepared to enhance its service, the All-in plan activates AI agents that automatically analyze store information, including policies, shipping details, and catalogs, to assist shoppers, streamline ticket management, draft responses, moderate reviews, and identify customers at risk of leaving. The All-in plan includes 10,000 AI conversations each month, then $0.05 per extra conversation, and Reponse is compatible with both English and French, available for installation through the Shopify App Store. This dual-language capability ensures that Shopify merchants can cater to a wider audience effectively.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$499 one-time payment
Free Trial
Yes
Free Version
No
Pricing Details
$299/month
Free plan: shared inbox, unlimited human live chat, tickets, reviews, loyalty and referrals, unlimited seats. All-in plan: $299/month with AI agents and 10,000 AI conversations per month, then $0.05 per extra conversation. Billed through Shopify.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Acclivity Group
Founded
1989
Country
United States
Website
www.checkoutapp.com
Vendor Details
Company Name
Reponse
Country
France
Website
reponse.ai
Product Features
Payment Processing
ACH Check Transactions
No
Bitcoin Compatible
Yes
Debit Card Support
No
Gift Card Management
No
Mobile Payments
Yes
Online Payments
Yes
POS Transactions
Yes
Receipt Printing
Yes
Recurring Billing
No
Signature Capture
No
Point of Sale
Barcode Scanning
Yes
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
Yes
Electronic Signature
Yes
Gift Card Management
No
Loyalty Program
No
Multi-Location
Yes
Restaurant POS
No
Retail POS
Yes
Returns Management
Yes
eCommerce Integration
Yes
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Help Desk
Alerts / Escalation
No
Automated Routing
Yes
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
Yes
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
Yes