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Description
Checkout DM serves as a social-commerce platform designed for merchants and creators who utilize Instagram for sales. This tool integrates an Instagram professional account with a product catalog to facilitate automated direct-message checkout processes, which encompass product discovery, replies to stories, and triggers that convert comments into direct messages. Customers are able to receive information about products and payment links directly in their Instagram inbox, while sellers have access to a comprehensive dashboard to oversee chats, customer interactions, orders, returns, inventory, shipping updates, and sales metrics. Payments can be processed through various connected gateways or by manual approaches. Plans that meet eligibility criteria offer additional features such as publicly shareable catalog pages, coupon functionalities, follow-ups for abandoned carts, team collaboration access, and outbound webhooks. By leveraging Checkout DM, businesses can efficiently handle product inquiries and order management through social conversations, all without the necessity of creating a standalone online store. This innovative approach not only streamlines the purchasing process but also enhances customer engagement on social media platforms.
Description
Paloma empowers eCommerce brands to connect with customers through Facebook and Instagram Messenger by facilitating automated, personalized shopping interactions. You can begin with a customizable template that guides customers to find the perfect product or provides information on how your offering meets their needs. Additionally, you can track your leads, sales, conversation flow, click metrics, and behavioral patterns to gain deeper insights into how to effectively market to your target audience. At Paloma, we are driven by the evolving landscape of online commerce, reminiscent of the contemporary lemonade stand, where sellers engage directly with their customers in ways that outperform traditional websites. However, managing these interactions can be complex without the robust support systems that dedicated eCommerce platforms offer. Square sellers, regardless of their type, can integrate their storefronts with Paloma, allowing them to craft tailored shopping experiences through messaging channels. This integration not only enables sellers to connect with their customers on a personal level but also directs them to the most suitable products, facilitating a smooth checkout process that enhances customer satisfaction. Ultimately, Paloma transforms the way online commerce is conducted, making it more interactive and efficient than ever before.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Instagram
Yes
Facebook
No
Facebook Messenger
No
PayPal
Yes
Razorpay
Yes
Shippo
Yes
Shiprocket
Yes
Shopify
No
Square Online
No
Stripe
Yes
Integrations
Instagram
Yes
Facebook
Yes
Facebook Messenger
Yes
PayPal
No
Razorpay
No
Shippo
No
Shiprocket
No
Shopify
Yes
Square Online
Yes
Stripe
No
Pricing Details
₹1,499/month
The free plan is ₹0/month. The Starter plan is ₹1,499/month. Plans are billed monthly and can be canceled anytime. Checkout DM states there is no setup fee and no Checkout DM sales commission.
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Checkout DM
Founded
2026
Country
India
Website
checkoutdm.com
Vendor Details
Company Name
Paloma
Founded
2017
Website
www.getpaloma.com
Product Features
Product Features
eCommerce
CRM
No
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
No
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
No
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
No