Compare Chatwik vs. Waslo in 2026

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Description

Chatwik serves as a comprehensive platform for customer communication and support, consolidating various customer interactions into a single, cohesive workspace. With this tool, teams can handle live chat, WhatsApp, Facebook Messenger, Instagram, Email, Telegram, LINE, and SMS through a collaborative inbox. The platform features functionalities such as conversation assignments, internal notes, pre-saved replies, detailed customer profiles, CRM capabilities, browser session tracking, AI-driven reply suggestions, conversation summaries, translation services, and message enhancements. In addition, Chatwik offers a Help Center for self-service assistance, automation rules, analytics, insights, CSAT monitoring, response-time tracking, and customizable chat widgets for websites. By facilitating collaboration among support, sales, and marketing teams, it enables quicker responses while ensuring a comprehensive understanding of customer interactions across different channels. As a result, companies can enhance their overall customer experience significantly.

Description

Waslo is a cloud-based artificial intelligence messaging solution designed for businesses to manage their sales and customer support via various messaging platforms. This innovative agent interacts on channels such as WhatsApp, Instagram, Messenger, Telegram, Outlook email, and website chat, utilizing a company’s documents, online content, and product catalog for accurate responses. It is capable of addressing inquiries related to products, qualifying potential leads, assigning topics to conversations, directing chats to appropriate team members, and smoothly transitioning discussions to human representatives when needed. Additionally, Waslo can schedule appointments using integrated calendars, provide voice-note responses, and interface with store catalogs and customer relationship management (CRM) webhooks. Teams benefit from a collaborative inbox to oversee interactions and can easily connect WhatsApp through a QR code or the official Business API. Waslo caters to a diverse range of sectors including clinics, real estate agencies, restaurants, online retailers, and other enterprises that engage with clients through digital channels. Available as a hosted service, it offers flexible payment options, including pay-as-you-go credits and a subscription model, ensuring accessibility for businesses of all sizes. Furthermore, Waslo's adaptability and comprehensive features enable organizations to enhance their customer engagement strategies effectively.

API Access

Has API No

API Access

Has API Yes

Screenshots View All

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One inbox for every channel: WhatsApp, Instagram, Messenger, Telegram, email and website chat

Integrations

Cal.com No

Facebook Messenger No

Google Calendar No

HubSpot CRM No

Instagram No

Microsoft Outlook No

Notion No

Salla No

Shopify No

Telegram No

Show More Integrations

Integrations

Cal.com Yes

Facebook Messenger Yes

Google Calendar Yes

HubSpot CRM Yes

Instagram Yes

Microsoft Outlook Yes

Notion Yes

Salla Yes

Shopify Yes

Telegram Yes

Show More Integrations

Explore All 13 Integrations

Pricing Details

$9.99

Free Trial Yes

Free Version Yes

Pricing Details

$9 one-time

Pay-as-you-go packs: $9 for 600 credits, $29 for 2,200, $79 for 6,500, and $199 for 18,000. Credits do not expire while the account remains active. Growth is $149/month or $119/month billed annually ($1,428/year), with unlimited usage subject to fair use. New accounts receive 75 free credits. Optional custom onboarding is $199 one-time.

Free Trial Yes

Free Version No