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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Chatway integrates live chat for websites, an AI-driven support assistant, and a collaborative messaging inbox to enhance customer service. Support teams can efficiently manage and delegate conversations, utilize pre-written responses and internal notes, and interact with customers via their mobile devices on both iOS and Android platforms. The AI support agent leverages content from the business's own website and help resources, ensuring that human intervention can occur whenever necessary. Additionally, Chatway offers compatibility with various platforms such as WordPress, WooCommerce, Shopify, and Wix, making it versatile for different online businesses. Users have the option to choose from a free plan, as well as various paid plans and AI support that is based on usage. This flexibility allows businesses to tailor their support solutions to fit their specific needs and scale as they grow.

Description

GhostChat is an efficient, compact live chat widget designed for integration into websites, SaaS applications, and WordPress platforms. With a size of under 10KB, it ensures rapid loading without hindering page performance, setting it apart from heavier alternatives such as Tidio, Tawk.to, or Crisp. Conversations are seamlessly sent to your Gmail inbox, allowing you to respond to site visitors just as you would to emails, eliminating the need for a new dashboard or additional applications to manage. Powered by Cloudflare Workers and Durable Objects, GhostChat guarantees low-latency performance and reliable uptime across the globe. The widget can be fully customized to align with your brand's identity, supports limitless websites on its paid plans, and features an auto-translate option for accommodating multilingual visitors. Additionally, its innovative "bring your own agent" webhook enables you to direct conversations to any AI agent or backend system of your choice, making it an excellent solution for teams developing tailored AI customer support workflows. For added convenience, a free WordPress plugin is readily available on WordPress.org, allowing for effortless installation with just one click, making it easier than ever to enhance your website's communication capabilities.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

WordPress No 

Integrations

WordPress Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$5/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Chatway

Website

chatway.app/

Vendor Details

Company Name

The Chat Widget LLC

Founded

2025

Website

ghostchat.dev

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

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