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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Chatway integrates live chat for websites, an AI-driven support assistant, and a collaborative messaging inbox to enhance customer service. Support teams can efficiently manage and delegate conversations, utilize pre-written responses and internal notes, and interact with customers via their mobile devices on both iOS and Android platforms. The AI support agent leverages content from the business's own website and help resources, ensuring that human intervention can occur whenever necessary. Additionally, Chatway offers compatibility with various platforms such as WordPress, WooCommerce, Shopify, and Wix, making it versatile for different online businesses. Users have the option to choose from a free plan, as well as various paid plans and AI support that is based on usage. This flexibility allows businesses to tailor their support solutions to fit their specific needs and scale as they grow.

Description

Data2AIBot serves as an AI-driven customer support solution that enables companies to enhance their customer interactions on platforms like Instagram, WhatsApp Business, and their own website chat. By allowing organizations to train a virtual agent with their proprietary documents, URLs, and business details, they can deploy the same agent seamlessly across various communication channels. This intelligent agent is capable of addressing frequently asked questions around the clock, facilitating both pre-sales and post-sales discussions, sharing pertinent information, and transitioning the chat to a human representative when necessary. Teams benefit from a centralized hub to manage all conversations while also having the option to tailor the agent's demeanor and responsibilities. Ultimately, Data2AIBot is engineered to minimize repetitive inquiries, enabling businesses to provide quicker responses without the need to construct a chatbot from the ground up, thus streamlining overall customer service operations.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

Bitrix24 No 
Instagram No 
WhatsApp No 

Integrations

Bitrix24 Yes 
Instagram Yes 
WhatsApp Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

$7.90/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Chatway

Website

chatway.app/

Vendor Details

Company Name

Dreamious Inc.

Founded

2017

Country

Turkey

Website

data2aibot.com/en

Product Features

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

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