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ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

No User Reviews. Be the first to provide a review:

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Description

ChatWILL is an intelligent live chat assistant designed specifically for Shopify merchants, enabling them to interact with their website visitors, field inquiries, and enhance conversion rates through automated conversations and support available 24/7. Its seamless integration with Shopify allows the chatbot to quickly pull information from product catalogs, order histories, shipping statuses, and inventory levels, ensuring that customers receive precise responses regarding products, orders, returns, and various other inquiries without the need for manual input, which in turn decreases the volume of support tickets and alleviates teams from handling repetitive questions. Beyond just FAQs, ChatWILL is capable of suggesting products to customers, offering automatic order tracking, and delivering up-to-the-minute shipping updates, all while communicating in various languages and maintaining a natural, brand-consistent tone. Furthermore, it can be tailored to match the aesthetic of the store with customizable colors, logos, and welcoming messages, ensuring a cohesive shopping experience for users. With these features, ChatWILL not only enhances customer satisfaction but also streamlines operations for Shopify merchants.

Description

ShopNx is a versatile open-source e-commerce platform tailored for merchants, brands, and developers who are creating online retail environments. It offers a comprehensive suite of tools that encompass product catalogs with various options, inventory management, customer accounts, order processing, checkout experiences, payment systems, shipping logistics, and sales analytics. Users have the flexibility to opt for ShopNx's managed cloud hosting service or choose to self-host the software by utilizing its source code. Among its wholesale capabilities are features like company accounts, distinct buyer and approver roles, trade pricing structures, credit limits, quote management, account orders, and established approval workflows. Developers have the freedom to personalize storefront designs or create headless commerce solutions via REST APIs and webhooks, enabling a tailored digital shopping experience. Merchants benefit from the ability to integrate analytics and marketing tools, communicate order updates through messaging platforms, and handle multilingual product listings. While the managed hosting option does not feature a monthly platform fee, it does impose a commission on sales completed successfully; additional expenses may arise from payment processing, infrastructure use, shipping services, messaging solutions, and optional AI enhancements. Furthermore, the platform's flexibility allows users to adapt to evolving business needs and leverage innovative technologies for enhanced customer engagement.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

CWILL Yes 
Delhivery No 
GoKwik No 
Google Analytics No 
Hotjar No 
MSG91 No 
Meta Pixel No 
Microsoft Clarity No 
Pinterest No 
Razorpay No 
SendGrid No 
Shiprocket No 
Shopify Yes 
Shopify Plus Yes 
Snapchat No 
Telegram No 
TikTok No 
Twilio No 
WhatsApp No 
YouTube No 

Integrations

CWILL No 
Delhivery Yes 
GoKwik Yes 
Google Analytics Yes 
Hotjar Yes 
MSG91 Yes 
Meta Pixel Yes 
Microsoft Clarity Yes 
Pinterest Yes 
Razorpay Yes 
SendGrid Yes 
Shiprocket Yes 
Shopify No 
Shopify Plus No 
Snapchat Yes 
Telegram Yes 
TikTok Yes 
Twilio Yes 
WhatsApp Yes 
YouTube Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

₹0/month
Self-hosted software is free; customers pay their own server and operating costs. Managed hosting has no monthly platform fee and charges 1% of each delivered, non-returned order, plus 18% GST on that fee. Payment gateway, courier, infrastructure, optional AI, and messaging charges are separate.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com/chatwill/

Vendor Details

Company Name

Misiki Technologies LLP

Founded

2014

Country

India

Website

shopnx.in

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

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