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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ChatWILL is an intelligent live chat assistant designed specifically for Shopify merchants, enabling them to interact with their website visitors, field inquiries, and enhance conversion rates through automated conversations and support available 24/7. Its seamless integration with Shopify allows the chatbot to quickly pull information from product catalogs, order histories, shipping statuses, and inventory levels, ensuring that customers receive precise responses regarding products, orders, returns, and various other inquiries without the need for manual input, which in turn decreases the volume of support tickets and alleviates teams from handling repetitive questions. Beyond just FAQs, ChatWILL is capable of suggesting products to customers, offering automatic order tracking, and delivering up-to-the-minute shipping updates, all while communicating in various languages and maintaining a natural, brand-consistent tone. Furthermore, it can be tailored to match the aesthetic of the store with customizable colors, logos, and welcoming messages, ensuring a cohesive shopping experience for users. With these features, ChatWILL not only enhances customer satisfaction but also streamlines operations for Shopify merchants.

Description

With Krepling’s intuitive no-code, drag-and-drop visual builder, you can effectively manage and enhance every facet of your front-end store and workflows. Boost your revenue through robust end-to-end automation processes. Craft exceptional customer journeys utilizing an array of limitless commerce services. Seamlessly integrate your store with advanced shipping solutions to simplify the generation of return labels, shipping notifications, and much more. Automation can be activated by various triggers such as checkout, product browsing, return actions, third-party applications, or virtually any event. Gather and analyze customer data using a variety of specific filters, including business-related metadata. Monitor your top-selling items, keep an eye on emerging trends, and maintain an understanding of crucial performance indicators. Design a visually appealing store that performs excellently across web, mobile, tablets, and wherever your customers may discover you. Adjust your store in real-time to enhance optimization and ensure it connects smoothly with your existing integrations and workflows. As you refine your approach, your store can evolve to meet the ever-changing needs of your customers.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

CWILL Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
HubSpot Sales Hub No 
Mailchimp No 
PayPal No 
QuickBooks Online No 
SendGrid No 
Shopify Yes 
Shopify Plus Yes 
Slack No 
Stripe No 
Twilio No 
Zendesk No 

Integrations

CWILL No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
HubSpot Sales Hub Yes 
Mailchimp Yes 
PayPal Yes 
QuickBooks Online Yes 
SendGrid Yes 
Shopify No 
Shopify Plus No 
Slack Yes 
Stripe Yes 
Twilio Yes 
Zendesk Yes 

Pricing Details

Free
Free Trial No 
Free Version Yes 

Pricing Details

$35 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CWILL

Founded

2014

Country

United States

Website

www.cwill.com/chatwill/

Vendor Details

Company Name

Krepling

Founded

2020

Country

United States

Website

www.krepling.com

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

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