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ease
features
design
support

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Description

Introducing an innovative live chat service for businesses that is the first of its kind globally. Based in Johannesburg, South Africa, this privately held enterprise has been catering to customers around the world since 2016, supporting small to medium enterprises as well as larger corporations. Our unique Hybrid Chatbot System approach emphasizes the essential role of human agents within the live chat process. By providing an affordable live chatbot platform, we at ChatMarshal strive to enable businesses to enhance their sales and elevate customer support through our outsourced live chat solution. As pioneers in the field, we take pride in being the first company globally to create a hybrid chatbot and live chat solution. Our distinctive approach stands as our unique selling proposition (USP), where human interaction remains a crucial element in the live chat ecosystem. While we utilize AI to support human agents, our commitment to continuous improvement means that as AI technology advances, we seamlessly integrate more of its capabilities into our systems for enhanced performance. This ongoing evolution ensures that our clients receive the best tools available for effective customer engagement.

Description

If you're facing challenges with job costing or inventory management, continue reading to uncover the unexpected reasons why you should consider retaining your current accounting system. Ostendo Operations Software could be the solution you need. Have you been advised to replace your accounting software with a more sophisticated manufacturing or ERP system? We once held that belief as well, thinking it was the standard approach for larger corporations. This assumption led many small to medium-sized manufacturers and service-oriented businesses in regions like Australia, New Zealand, South Africa, and Asia to think they had to follow suit. However, to thrive and attract new clients while ensuring profitability, it's essential to have comprehensive software capabilities that include inventory management, job costing, manufacturing, service, and scheduling—not just financial tools. Unfortunately, until now, your choices have been quite restrictive. Thus, we created Ostendo, an operations system that integrates seamlessly with your existing accounting software, providing you with a holistic view of your business operations and empowering you to make informed decisions. This way, you can optimize your processes without sacrificing the systems you already rely on.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Inzant Sales

Integrations

Inzant Sales

Pricing Details

$4 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ChatMarshal

Founded

2016

Country

South Africa

Website

chatmarshal.com

Vendor Details

Company Name

Development-X

Country

New Zealand

Website

www.ostendo.info

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Product Features

Manufacturing

Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management

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