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features
design
support

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Description

Introducing an innovative live chat service for businesses that is the first of its kind globally. Based in Johannesburg, South Africa, this privately held enterprise has been catering to customers around the world since 2016, supporting small to medium enterprises as well as larger corporations. Our unique Hybrid Chatbot System approach emphasizes the essential role of human agents within the live chat process. By providing an affordable live chatbot platform, we at ChatMarshal strive to enable businesses to enhance their sales and elevate customer support through our outsourced live chat solution. As pioneers in the field, we take pride in being the first company globally to create a hybrid chatbot and live chat solution. Our distinctive approach stands as our unique selling proposition (USP), where human interaction remains a crucial element in the live chat ecosystem. While we utilize AI to support human agents, our commitment to continuous improvement means that as AI technology advances, we seamlessly integrate more of its capabilities into our systems for enhanced performance. This ongoing evolution ensures that our clients receive the best tools available for effective customer engagement.

Description

If you're facing challenges with job costing or inventory management, continue reading to uncover the unexpected reasons why you should consider retaining your current accounting system. Ostendo Operations Software could be the solution you need. Have you been advised to replace your accounting software with a more sophisticated manufacturing or ERP system? We once held that belief as well, thinking it was the standard approach for larger corporations. This assumption led many small to medium-sized manufacturers and service-oriented businesses in regions like Australia, New Zealand, South Africa, and Asia to think they had to follow suit. However, to thrive and attract new clients while ensuring profitability, it's essential to have comprehensive software capabilities that include inventory management, job costing, manufacturing, service, and scheduling—not just financial tools. Unfortunately, until now, your choices have been quite restrictive. Thus, we created Ostendo, an operations system that integrates seamlessly with your existing accounting software, providing you with a holistic view of your business operations and empowering you to make informed decisions. This way, you can optimize your processes without sacrificing the systems you already rely on.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Inzant Sales No 

Integrations

Inzant Sales Yes 

Pricing Details

$4 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ChatMarshal

Founded

2016

Country

South Africa

Website

chatmarshal.com

Vendor Details

Company Name

Development-X

Country

New Zealand

Website

www.ostendo.info

Product Features

Chatbot

Call to Action No 
Context and Coherence No 
Human Takeover No 
Inline Media / Videos No 
Machine Learning No 
Natural Language Processing No 
Payment Integration No 
Prediction No 
Ready-made Templates No 
Reporting / Analytics No 
Sentiment Analysis No 
Social Media Integration No 

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Conversational Marketing

Appointment Scheduling No 
Audience Segmentation No 
Chatbot No 
Email Automation No 
Group Messaging No 
Human Handover No 
Lead Distribution No 
Lead Qualification No 
Mobile Messaging No 
Multi-Channel Communication No 
Product Recommendations No 
Video Chat No 

Live Chat

Canned Responses No 
Customizable Branding No 
Geo Targeting No 
Offline Form No 
Proactive Chat No 
Screen Sharing No 
Third Party Integration No 
Transfers / Routing No 
Website Visitor Tracking No 

Product Features

Manufacturing

Accounting Integration Yes 
ERP Yes 
MES Yes 
MRP Yes 
Maintenance Management Yes 
Purchase Order Management Yes 
Quality Management No 
Quotes/Estimates Yes 
Reporting/Analytics Yes 
Safety Management No 
Shipping Management Yes 

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