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Description
Introducing an innovative live chat service for businesses that is the first of its kind globally. Based in Johannesburg, South Africa, this privately held enterprise has been catering to customers around the world since 2016, supporting small to medium enterprises as well as larger corporations. Our unique Hybrid Chatbot System approach emphasizes the essential role of human agents within the live chat process. By providing an affordable live chatbot platform, we at ChatMarshal strive to enable businesses to enhance their sales and elevate customer support through our outsourced live chat solution. As pioneers in the field, we take pride in being the first company globally to create a hybrid chatbot and live chat solution. Our distinctive approach stands as our unique selling proposition (USP), where human interaction remains a crucial element in the live chat ecosystem. While we utilize AI to support human agents, our commitment to continuous improvement means that as AI technology advances, we seamlessly integrate more of its capabilities into our systems for enhanced performance. This ongoing evolution ensures that our clients receive the best tools available for effective customer engagement.
Description
If you're facing challenges with job costing or inventory management, continue reading to uncover the unexpected reasons why you should consider retaining your current accounting system. Ostendo Operations Software could be the solution you need. Have you been advised to replace your accounting software with a more sophisticated manufacturing or ERP system? We once held that belief as well, thinking it was the standard approach for larger corporations. This assumption led many small to medium-sized manufacturers and service-oriented businesses in regions like Australia, New Zealand, South Africa, and Asia to think they had to follow suit. However, to thrive and attract new clients while ensuring profitability, it's essential to have comprehensive software capabilities that include inventory management, job costing, manufacturing, service, and scheduling—not just financial tools. Unfortunately, until now, your choices have been quite restrictive. Thus, we created Ostendo, an operations system that integrates seamlessly with your existing accounting software, providing you with a holistic view of your business operations and empowering you to make informed decisions. This way, you can optimize your processes without sacrificing the systems you already rely on.
API Access
Has API
API Access
Has API
Integrations
Inzant Sales
Pricing Details
$4 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ChatMarshal
Founded
2016
Country
South Africa
Website
chatmarshal.com
Vendor Details
Company Name
Development-X
Country
New Zealand
Website
www.ostendo.info
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant
Conversational Marketing
Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Product Features
Manufacturing
Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management