Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

An all-in-one AI assistant designed for you or your team that harnesses the latest advancements in LLMs, web search capabilities, and image generation is now available. Experience the convenience of having cutting-edge technology integrated into a single AI assistant! You can seamlessly connect this assistant with platforms like Slack or Teams, and even develop personalized chatbots and AI agents tailored to your needs. It offers enhanced power and accessibility, surpassing what ChatGPT provides. This innovative solution is set to transform the way you interact with AI.

Description

A virtual assistant serves as an engaging and lifelike chatbot that offers a distinctive, interactive, and personalized method for users to seek answers and support on your website around the clock. Customers can engage with the virtual assistant—also known as a VA, virtual agent, or chatbot—just as they would with a human representative. This chatbot not only comprehends the spoken words but also discerns the underlying intent, utilizing a range of AI technologies that encompass machine learning and reasoning. eGain’s chatbot delivers essential frontline support, allowing your customer service team to focus on more intricate issues. Acting as a helpful guide, the VA assists customers in navigating the website and directs them to the appropriate sections. In addition to providing quick answers to inquiries, it also aids in making informed shopping decisions. Furthermore, if necessary, the virtual assistant can effortlessly transition to agent-assisted channels like live chat, ensuring that users receive comprehensive support whenever they need it. This seamless integration enhances the overall customer experience by combining technology and human touch.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
Abacus.AI
Amazon Connect
Apple Business Chat
Avaya Experience Platform
Claude Sonnet 3.5
Claude Sonnet 3.7
Confluence
GPT-4o mini
Gemini Pro
Google Business Messages
Google Drive
Llama 3
Llama 3.1
Microsoft Dynamics 365
Microsoft SharePoint
Microsoft Teams
Slack
Smaug-72B
Zendesk

Integrations

Salesforce
Abacus.AI
Amazon Connect
Apple Business Chat
Avaya Experience Platform
Claude Sonnet 3.5
Claude Sonnet 3.7
Confluence
GPT-4o mini
Gemini Pro
Google Business Messages
Google Drive
Llama 3
Llama 3.1
Microsoft Dynamics 365
Microsoft SharePoint
Microsoft Teams
Slack
Smaug-72B
Zendesk

Pricing Details

$10 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Abacus.AI

Founded

2019

Country

United States

Website

abacus.ai/chat_llm-ent

Vendor Details

Company Name

eGain

Founded

1997

Country

United States

Website

www.egain.com/products/chatbot-virtual-assistant-software/

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Product Features

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Alternatives

ChatGPT Reviews

ChatGPT

OpenAI

Alternatives

Cognigy.AI Reviews

Cognigy.AI

NiCE Cognigy
Inforobo Reviews

Inforobo

Brainasoft