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Description
ChatGent is an AI-driven messaging and commerce platform hosted in the cloud, specifically designed for online retailers, service providers, medical clinics, dining establishments, and agencies. It efficiently addresses customer inquiries across various messaging platforms such as website chat, WhatsApp, Facebook Messenger, Instagram, and Telegram by utilizing pre-approved business information, subsequently directing conversations to staff via a unified inbox. With hourly synchronization of Shopify and WooCommerce product catalogs, customers have the capability to explore products and complete purchases through messages, images, or screenshots that align with the catalog. Additionally, teams can interact with comments on Facebook and Instagram, capture potential customer leads, manage orders from inception to delivery, leverage AI Copilot features, and analyze performance metrics. ChatGent also facilitates multilingual communication with customers, accommodating languages like Banglish, Roman Urdu, Hinglish, and Arabizi, while its user-friendly dashboard is accessible in both English and Bengali, ensuring a seamless experience for diverse users. This comprehensive platform is geared towards enhancing customer engagement and streamlining business operations across various sectors.
Description
Uptonica serves as a comprehensive platform for online businesses focused on selling, lead collection, and customer support. It integrates commerce, marketing, and customer interactions within a unified workspace, empowering teams to leverage AI capabilities with integrated business data.
Within this platform, teams can seamlessly handle customer interactions alongside crucial information such as CRM details, order histories, product specifications, pricing structures, and advertising campaigns, ensuring that all necessary data is readily accessible without the need for duplicating efforts across various tools.
Offering a centralized inbox, Uptonica consolidates communication channels including WhatsApp, Instagram, Messenger, Telegram, email, phone, and website chat, streamlining customer engagement. The platform also assists in enhancing product listings with relevant descriptions, attributes, and translations while aggregating advertising metrics from Google and Meta into a cohesive report that reflects sales attribution. Furthermore, it enables the inclusion of related orders and conversations within customer records for a more comprehensive view.
Developed by the same team that created Webgas, Uptonica builds on their experience in supporting Shopify brands both within Italy and internationally since 2019. With its innovative features, Uptonica aims to transform how businesses manage their online operations effectively.
API Access
Has API
Yes
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Shopify
Yes
Telegram
Yes
WhatsApp
Yes
WooCommerce
Yes
Claude
No
Claude Duet
No
Facebook Messenger
Yes
Google Ads
No
Google Analytics
No
Google Calendar
No
Integrations
Shopify
Yes
Telegram
Yes
WhatsApp
Yes
WooCommerce
Yes
Claude
Yes
Claude Duet
Yes
Facebook Messenger
No
Google Ads
Yes
Google Analytics
Yes
Google Calendar
Yes
Pricing Details
$15/month
The Free plan includes 100 credits per month and does not require a card. The Lite plan costs $15/month and includes 3,000 credits per month.
Free Trial
No
Free Version
Yes
Pricing Details
€199/month
Starter is €199/month plus VAT per company during launch pricing for the first 100 customers, then €239/month plus VAT. Annual billing is €1,990 plus VAT (€166/month equivalent) for the first 100 customers, then €2,388/year. Optional guided onboarding is priced separately.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Factoryze
Country
Bangladesh
Website
chatgent.chat
Vendor Details
Company Name
Webgas Srl
Country
Italy
Website
uptonica.com
Product Features
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No