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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

ChatGent is an AI-driven messaging and commerce platform hosted in the cloud, specifically designed for online retailers, service providers, medical clinics, dining establishments, and agencies. It efficiently addresses customer inquiries across various messaging platforms such as website chat, WhatsApp, Facebook Messenger, Instagram, and Telegram by utilizing pre-approved business information, subsequently directing conversations to staff via a unified inbox. With hourly synchronization of Shopify and WooCommerce product catalogs, customers have the capability to explore products and complete purchases through messages, images, or screenshots that align with the catalog. Additionally, teams can interact with comments on Facebook and Instagram, capture potential customer leads, manage orders from inception to delivery, leverage AI Copilot features, and analyze performance metrics. ChatGent also facilitates multilingual communication with customers, accommodating languages like Banglish, Roman Urdu, Hinglish, and Arabizi, while its user-friendly dashboard is accessible in both English and Bengali, ensuring a seamless experience for diverse users. This comprehensive platform is geared towards enhancing customer engagement and streamlining business operations across various sectors.

Description

StoreChart is a cloud-driven ecommerce operations solution designed specifically for online retailers and small businesses that require seamless management of multiple sales channels from a single account. It integrates essential functions such as order processing, customer record management, tracking inventory levels, and assessing stock value, while also determining profit margins per order by factoring in product, shipping, and payment expenses. Additionally, the platform features comprehensive customer and lead management tools, facilitates team task assignments, and includes a shared WhatsApp Business inbox, along with customizable message templates and automations. An AI-powered customer service agent is available for real-time assistance via website chat and WhatsApp, enhancing user interaction. Users can easily link their WooCommerce and Shopify stores, import data from CSV formats, and transfer orders or leads from other systems using inbound webhooks or Make.com integrations. The interface supports both Hebrew with a right-to-left layout and English, accommodating a diverse user base. Notably, StoreChart operates as a standalone web service, meaning that inventory management occurs within the platform rather than syncing back to the connected storefronts, which allows for more streamlined operations and control. This approach ensures that retailers can focus on growing their business without the complexities often associated with managing multiple platforms.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Shopify Yes 
WhatsApp Yes 
WooCommerce Yes 
Facebook Messenger Yes 
Instagram Yes 
Make No 
Telegram Yes 

Integrations

Shopify Yes 
WhatsApp Yes 
WooCommerce Yes 
Facebook Messenger No 
Instagram No 
Make Yes 
Telegram No 

Pricing Details

$15/month
The Free plan includes 100 credits per month and does not require a card. The Lite plan costs $15/month and includes 3,000 credits per month.
Free Trial No 
Free Version Yes 

Pricing Details

$49/month
Starter: $49 USD/month or $590 USD billed yearly (17% savings); includes 1 connected store, up to 100 orders/month and 2 team members. Free plan: $0/month, 1 store and 25 orders/month. New accounts get 14 days of Professional-plan access, then move to Free unless upgraded; no credit card is required. Payments are charged in ILS.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Factoryze

Country

Bangladesh

Website

chatgent.chat

Vendor Details

Company Name

Comfortly Ergonomics

Founded

2023

Country

Israel

Website

www.storechart.com

Product Features

Product Features

eCommerce

CRM No 
Catalog Management No 
Channel Management No 
Customer Accounts No 
Data Security No 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access No 
Multi-Store Management No 
Order Management No 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management No 
SEO Management No 
Shopping Cart No 
Templates No 

Inventory Management

Alerts/Notifications No 
Barcoding / RFID No 
Forecasting No 
Inventory Optimization No 
Kitting No 
Manufacturing Inventory Management No 
Mobile Access No 
Multi-Channel Management No 
Product Identification No 
Reorder Management No 
Reporting/Analytics No 
Retail Inventory Management No 
Supplier Management No 
Warehouse Management No 

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