Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ChatGent is an AI-driven messaging and commerce platform hosted in the cloud, specifically designed for online retailers, service providers, medical clinics, dining establishments, and agencies. It efficiently addresses customer inquiries across various messaging platforms such as website chat, WhatsApp, Facebook Messenger, Instagram, and Telegram by utilizing pre-approved business information, subsequently directing conversations to staff via a unified inbox. With hourly synchronization of Shopify and WooCommerce product catalogs, customers have the capability to explore products and complete purchases through messages, images, or screenshots that align with the catalog. Additionally, teams can interact with comments on Facebook and Instagram, capture potential customer leads, manage orders from inception to delivery, leverage AI Copilot features, and analyze performance metrics. ChatGent also facilitates multilingual communication with customers, accommodating languages like Banglish, Roman Urdu, Hinglish, and Arabizi, while its user-friendly dashboard is accessible in both English and Bengali, ensuring a seamless experience for diverse users. This comprehensive platform is geared towards enhancing customer engagement and streamlining business operations across various sectors.
Description
NexStep Digital is an around-the-clock Bengali AI chatbot designed specifically for small businesses and online sellers in Bangladesh that operate via Facebook Pages. It promptly responds to customer inquiries and comments in fluent Bengali, addressing common questions related to pricing, shipping fees, and product availability within moments. Once a customer is prepared to place an order, the chatbot efficiently gathers essential information such as the customer's name, delivery address, and phone number, and consolidates the order details into a complimentary dashboard. This tool not only assists sellers in managing customer interactions but also enables them to secure orders outside of typical business hours, enhancing their operational efficiency. By streamlining communication, it allows businesses to focus on growth while ensuring customer satisfaction at all times.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Facebook
No
Facebook Messenger
Yes
Instagram
Yes
Shopify
Yes
Telegram
Yes
WhatsApp
Yes
WooCommerce
Yes
Integrations
Facebook
Yes
Facebook Messenger
No
Instagram
No
Shopify
No
Telegram
No
WhatsApp
No
WooCommerce
No
Pricing Details
$15/month
The Free plan includes 100 credits per month and does not require a card. The Lite plan costs $15/month and includes 3,000 credits per month.
Free Trial
No
Free Version
Yes
Pricing Details
500 BDT/month
A 7-day free trial is followed by a subscription at 500 BDT per month.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Factoryze
Country
Bangladesh
Website
chatgent.chat
Vendor Details
Company Name
NexStep Digital
Country
Bangladesh
Website
nexstepdigital.online
Product Features
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
No
Inline Media / Videos
No
Machine Learning
No
Natural Language Processing
No
Payment Integration
No
Prediction
No
Ready-made Templates
No
Reporting / Analytics
No
Sentiment Analysis
No
Social Media Integration
No