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Description
ChatGent is an AI-driven messaging and commerce platform hosted in the cloud, specifically designed for online retailers, service providers, medical clinics, dining establishments, and agencies. It efficiently addresses customer inquiries across various messaging platforms such as website chat, WhatsApp, Facebook Messenger, Instagram, and Telegram by utilizing pre-approved business information, subsequently directing conversations to staff via a unified inbox. With hourly synchronization of Shopify and WooCommerce product catalogs, customers have the capability to explore products and complete purchases through messages, images, or screenshots that align with the catalog. Additionally, teams can interact with comments on Facebook and Instagram, capture potential customer leads, manage orders from inception to delivery, leverage AI Copilot features, and analyze performance metrics. ChatGent also facilitates multilingual communication with customers, accommodating languages like Banglish, Roman Urdu, Hinglish, and Arabizi, while its user-friendly dashboard is accessible in both English and Bengali, ensuring a seamless experience for diverse users. This comprehensive platform is geared towards enhancing customer engagement and streamlining business operations across various sectors.
Description
ChatNory is an AI-powered chatbot and live chat solution hosted in the cloud, specifically designed for businesses. It assimilates information from website content, uploaded documents, pricing lists, and product catalogs to provide answers via website chat, WhatsApp, Messenger, Instagram, and Telegram. With its WordPress plugin, users can easily integrate a chat widget that syncs published content and WooCommerce product details, including prices, stock levels, SKUs, and categories, to their ChatNory account. The chatbot can communicate in 11 different languages, transfer chats to human agents when necessary, process order inquiries, schedule appointments, and generate support tickets using integrated systems. Teams can efficiently oversee conversations, manage leads, and analyze performance directly within ChatNory, rather than relying on WordPress to host the AI. Website administrators have the option to incorporate the chat widget using a simple code snippet or shortcode, ensuring that WordPress content automatically updates in real-time. A ChatNory account is mandatory to utilize the WordPress plugin, and users can take advantage of a free plan to explore the service. This flexibility allows businesses of all sizes to enhance customer engagement and streamline support processes.
API Access
Has API
Yes
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
WooCommerce
Yes
Facebook Messenger
Yes
Instagram
Yes
Shopify
Yes
Telegram
Yes
WhatsApp
Yes
WordPress
No
Integrations
WooCommerce
Yes
Facebook Messenger
No
Instagram
No
Shopify
No
Telegram
No
WhatsApp
No
WordPress
Yes
Pricing Details
$15/month
The Free plan includes 100 credits per month and does not require a card. The Lite plan costs $15/month and includes 3,000 credits per month.
Free Trial
No
Free Version
Yes
Pricing Details
$10/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Factoryze
Country
Bangladesh
Website
chatgent.chat
Vendor Details
Company Name
ChatNory
Founded
2026
Country
India
Website
chatnory.com