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Description
Chasma offers straightforward, ready-to-use, and easily adjustable solutions that enhance both performance and productivity by focusing on the employee experience. The right tools have the potential to transform your business aspirations into achievable goals. As a comprehensive marketplace, Chasma serves as your go-to resource for HR applications, connectors, visualizations, and dashboards. These offerings empower HR organizational designers to streamline their business processes, aligning them with their people technology strategies. By fostering an employee-centric atmosphere throughout your organization—without the need for extensive customization—you can ensure that your workforce remains the cornerstone of your enterprise's success. Providing a seamless, user-focused experience for your employees is essential for standing out in a competitive market. Chasma Marketplace apps are crafted to be straightforward, ready-to-go, and easily configurable, allowing for rapid deployment within your organization. We achieve this by developing solutions that are universally applicable, seamlessly integrating with your existing applications and technologies, while being adaptable to meet the specific needs of your enterprise. Ultimately, investing in such tools leads to a more engaged workforce, driving overall organizational success.
Description
As consumers grow increasingly open to innovative technologies, enhancing customer experience now demands a distinctive strategy for customer support. Our services are tailored specifically by a team of skilled developers. With more than three decades of expertise in customer success management, we are well-equipped to tackle the task of preserving and improving your customer experience. Sutherland Conversational AI Solutions offers robust conversational AI applications designed for enterprises, enabling clients to reduce contact volume, automate self-service interactions for customers, and extend support availability in contact centers. This solution merges a focus on user-centered design with advanced AI, alongside our extensive background in customer experience, to deliver a self-service and automation solution that seamlessly integrates with CRM and enterprise systems. Ultimately, the primary goal of automating mortgage servicing is to create satisfied customers while simultaneously lowering costs, showcasing the dual benefits of our approach. By leveraging these advanced technologies, businesses can achieve greater efficiency and customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
Cornerstone HR
Cornerstone SumTotal
Microsoft Power BI
Workday HCM
Integrations
Cornerstone HR
Cornerstone SumTotal
Microsoft Power BI
Workday HCM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Chasma
Founded
2017
Country
United States
Website
chasma.io
Vendor Details
Company Name
Sutherland
Founded
1986
Country
United States
Website
www.sutherlandglobal.com/products-x-platforms/sutherland-conversational-ai
Product Features
App Design
Change Management
Collaboration
Design Templates
Drag & Drop
Feature Library
Prototyping
Testing Management
Visual Interface
Human Resources
360 Degree Feedback
Applicant Tracking
Attendance Management
Benefits Management
Career Development Planning
Compensation Management
Compliance Management
Employee Database
Employee Lifecycle Management
Onboarding
Payroll Management
Performance Management
Recruiting Management
Self Service Portal
Succession Planning
Time & Attendance Management
Time Off Management
Timesheets
Training Management
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Conversational AI
Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant