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Description
Effective communication and teamwork are essential for delivering high-quality healthcare to patients. Research indicates that poor communication within care teams accounts for approximately 66% of medical mistakes. To enhance the coordination of patients' diagnoses and treatment plans, collaboration among healthcare providers is crucial. Charmconnect facilitates improved communication among providers and stakeholders involved in patient care by offering immediate access to patient health information, which serves as a foundation for care discussions. The platform's external chat feature enables providers to securely communicate with colleagues from different practices or hospitals regarding patient matters or to share medical records. Additionally, the care team can activate Patient channels specifically for certain patients or their caregivers, allowing for seamless conversations that lead to more prompt responses to health concerns. This innovative approach significantly reduces health risks that may arise from delays in communication, ultimately fostering a more efficient healthcare environment. Overall, the integration of such tools can transform how healthcare teams interact, promoting a more collaborative and responsive patient care experience.
Description
Patients Know Best (PKB) is an online platform designed for secure personal health records, allowing individuals to access and take charge of their health information from a centralized location. Users can conveniently review their medical history, test results, medications, and care plans while also sharing this data with healthcare professionals, caregivers, and family, enhancing their involvement in healthcare decisions. By consolidating health information from various providers, including hospitals, general practitioners, and specialists, PKB offers a streamlined online account that can be accessed from any internet-enabled device. Among its notable features are secure messaging capabilities to communicate with healthcare teams, tools for symptom tracking and condition monitoring, and privacy settings that empower patients to control what information is shared and who can see it. Additionally, PKB facilitates integration with wearable technology, allowing users to monitor their health metrics in real-time, thereby further enhancing their ability to manage their wellbeing effectively. This comprehensive approach not only fosters better health outcomes but also promotes a collaborative relationship between patients and their care providers.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CharmConnect
Website
www.charmhealth.com/connect/
Vendor Details
Company Name
Patients Know Best
Founded
2008
Country
United Kingdom
Website
patientsknowbest.com
Product Features
Product Features
Patient Portal
Appointment Confirmations
Appointment Scheduling
Bill Payment
Care Plans
Care Summaries
EHR-Agnostic
Health Record Access
Intake Forms
Lab Results
Prescription Renewals
Secure Messaging
Video Consultations