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Description
Effective communication and teamwork are essential for delivering high-quality healthcare to patients. Research indicates that poor communication within care teams accounts for approximately 66% of medical mistakes. To enhance the coordination of patients' diagnoses and treatment plans, collaboration among healthcare providers is crucial. Charmconnect facilitates improved communication among providers and stakeholders involved in patient care by offering immediate access to patient health information, which serves as a foundation for care discussions. The platform's external chat feature enables providers to securely communicate with colleagues from different practices or hospitals regarding patient matters or to share medical records. Additionally, the care team can activate Patient channels specifically for certain patients or their caregivers, allowing for seamless conversations that lead to more prompt responses to health concerns. This innovative approach significantly reduces health risks that may arise from delays in communication, ultimately fostering a more efficient healthcare environment. Overall, the integration of such tools can transform how healthcare teams interact, promoting a more collaborative and responsive patient care experience.
Description
DexCare serves as a platform-as-a-service tailored for health systems, adeptly managing digital demand alongside health system capacity across various care lines. Amidst a myriad of “point solutions,” it acts as the operational backbone that integrates all components seamlessly. It enhances accessibility by broadening the reach of health system services into innovative digital and on-demand consumer markets. By offering a fully digitized and cohesive user experience, it fosters new commercial patient acquisition while capitalizing on established investments in EMR, caregiver resources, and brand identity. Originating from Providence, one of the largest and most digitally advanced health systems in the United States, DexCare was initially crafted to facilitate same-day care. Since 2016, it has effectively driven high-value patient acquisition, navigational efficiency, and capacity optimization for the organization. The leadership team of the company is composed of seasoned professionals from healthcare and technology sectors, boasting decades of expertise in transforming health systems. Their collective knowledge positions DexCare to continuously innovate and adapt in a rapidly evolving healthcare landscape.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CharmConnect
Website
www.charmhealth.com/connect/
Vendor Details
Company Name
DexCare
Founded
2016
Country
United States
Website
www.dexcarehealth.com