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Description
Chargewood provides solutions for chargebacks specifically tailored for online merchants in the United States. In the event that a customer challenges a transaction, the bank establishes a timeline along with a set of acceptable evidence. Much of this evidence is typically available: details about the order, the shipping time, the delivery location, customer login activity, and prior purchases made by the customer.
Chargewood seamlessly integrates with the platforms you already use, such as Stripe, PayPal, Shopify, WooCommerce, BigCommerce, Wix, Gmail, and Zendesk, to access this pertinent information. For each dispute, it evaluates whether it is beneficial to contest, and if it deems a case not worth pursuing, it openly communicates this decision since maintaining a favorable dispute ratio is more critical than any individual case. When a chargeback is worth fighting, Chargewood crafts a response tailored to the specific reason code and adheres to the rules of the card network, ensuring it is submitted promptly before the deadline.
All processes are transparent, as each dispute includes the evidence referenced, the rationale for the decision made, and the complete text of the response. Furthermore, every response undergoes a review by a Chargewood team member prior to submission, and a comprehensive log of actions taken is maintained for accountability. This meticulous approach ensures that both merchants and customers can trust the integrity of the chargeback process.
Description
Rostavo serves as the operational backbone for a small in-home service agency, consolidating various tools such as spreadsheets, messaging groups, certification folders, and invoicing systems into a single comprehensive platform. This system allows coordinators to efficiently schedule recurring tasks, automatically filling same-day vacancies by notifying all available staff instead of relying on a manual call list, and it alerts them before any certification lapses instead of waiting for an issue to arise. Employees benefit from a downloadable mobile application that provides shift notifications and a simple check-in feature, which accurately logs their arrival time and location. Additionally, clients and their families enjoy their own dedicated portal, enabling them to request services, view upcoming visits, process payments, and leave feedback. Since the check-in feature tracks the actual hours worked, the invoicing and staff payment processes are streamlined, ensuring that both the disputed amount from clients and the documented evidence from the agency align perfectly. This integration not only enhances operational efficiency but also improves communication and transparency among all parties involved.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
BigCommerce
Yes
Gmail
Yes
PayPal
Yes
Shopify
Yes
Stripe
Yes
Wix
Yes
WooCommerce
Yes
Zendesk
Yes
Integrations
BigCommerce
No
Gmail
No
PayPal
No
Shopify
No
Stripe
No
Wix
No
WooCommerce
No
Zendesk
No
Pricing Details
20% of what we recover
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Chargewood
Founded
2026
Country
United States
Website
chargewood.com
Vendor Details
Company Name
Rostavo
Founded
2026
Country
United Kingdom
Website
rostavo.com
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
No
For Merchants
No
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No
Product Features
Alternatives
No Alternatives