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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Chargewood provides solutions for chargebacks specifically tailored for online merchants in the United States. In the event that a customer challenges a transaction, the bank establishes a timeline along with a set of acceptable evidence. Much of this evidence is typically available: details about the order, the shipping time, the delivery location, customer login activity, and prior purchases made by the customer. Chargewood seamlessly integrates with the platforms you already use, such as Stripe, PayPal, Shopify, WooCommerce, BigCommerce, Wix, Gmail, and Zendesk, to access this pertinent information. For each dispute, it evaluates whether it is beneficial to contest, and if it deems a case not worth pursuing, it openly communicates this decision since maintaining a favorable dispute ratio is more critical than any individual case. When a chargeback is worth fighting, Chargewood crafts a response tailored to the specific reason code and adheres to the rules of the card network, ensuring it is submitted promptly before the deadline. All processes are transparent, as each dispute includes the evidence referenced, the rationale for the decision made, and the complete text of the response. Furthermore, every response undergoes a review by a Chargewood team member prior to submission, and a comprehensive log of actions taken is maintained for accountability. This meticulous approach ensures that both merchants and customers can trust the integrity of the chargeback process.

Description

PallasMark offers a comprehensive solution for packing and receiving proof tailored for online merchants, warehouse personnel, and third-party logistics companies. The platform enables users to capture video, images, and other types of evidence via a web application or mobile apps available for iOS and Android, allowing them to associate this documentation with specific orders and warehouse operations. Staff members can initiate orders from various supported stores or shipping integrations, scan barcodes, and efficiently document the packing or receiving processes. Moreover, they can generate a publicly accessible verification page along with a PDF proof package to address returns, shipping claims, and disputes. Additional features like optional buyer approval and requests for return evidence enhance the review processes. PallasMark seamlessly integrates with platforms such as Shopify, WooCommerce, Amazon, ShipStation, and ShipHero, ensuring a versatile user experience. Furthermore, its documented API and signed webhooks facilitate custom system integrations for qualifying plans. Users can access a free tier that allows up to five proof orders monthly, while paid subscriptions offer increased order limits and are billed on an annual basis, providing flexibility for various operational needs. This makes PallasMark a valuable asset for any online seller aiming to streamline their packing and receiving processes.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

Shopify Yes 
WooCommerce Yes 
Amazon Seller Central No 
BigCommerce Yes 
Gmail Yes 
PayPal Yes 
ShipHero No 
ShipStation No 
Stripe Yes 
Wix Yes 
Zendesk Yes 

Integrations

Shopify Yes 
WooCommerce Yes 
Amazon Seller Central Yes 
BigCommerce No 
Gmail No 
PayPal No 
ShipHero Yes 
ShipStation Yes 
Stripe No 
Wix No 
Zendesk No 

Pricing Details

20% of what we recover
Free Trial No 
Free Version Yes 

Pricing Details

$29/month
Free plan: $0 for up to 5 proof orders per month. Pro: $348 billed annually, up to 100 proof orders per month; the displayed $29/month is a comparison figure, not a monthly-billed plan. Business: $1,188 billed annually, up to 400 proof orders per month. Paid plans include a 14-day free trial; Scale is contract-priced.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Chargewood

Founded

2026

Country

United States

Website

chargewood.com

Vendor Details

Company Name

PallasMark

Founded

2026

Country

United States

Website

pallasmark.com

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers No 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Product Features

Order Fulfillment

Choose Shipping Service No 
Global Shipping No 
Inventory Management No 
Multi-Channel Support No 
Order Management No 
Production Logistics No 
Recycling No 
Returns Management No 
Supply Chain Management No 
eCommerce Integration No 

Alternatives

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