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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Chargewood provides solutions for chargebacks specifically tailored for online merchants in the United States. In the event that a customer challenges a transaction, the bank establishes a timeline along with a set of acceptable evidence. Much of this evidence is typically available: details about the order, the shipping time, the delivery location, customer login activity, and prior purchases made by the customer. Chargewood seamlessly integrates with the platforms you already use, such as Stripe, PayPal, Shopify, WooCommerce, BigCommerce, Wix, Gmail, and Zendesk, to access this pertinent information. For each dispute, it evaluates whether it is beneficial to contest, and if it deems a case not worth pursuing, it openly communicates this decision since maintaining a favorable dispute ratio is more critical than any individual case. When a chargeback is worth fighting, Chargewood crafts a response tailored to the specific reason code and adheres to the rules of the card network, ensuring it is submitted promptly before the deadline. All processes are transparent, as each dispute includes the evidence referenced, the rationale for the decision made, and the complete text of the response. Furthermore, every response undergoes a review by a Chargewood team member prior to submission, and a comprehensive log of actions taken is maintained for accountability. This meticulous approach ensures that both merchants and customers can trust the integrity of the chargeback process.

Description

Our platform automatically crafts and submits tailored responses that have been shown to enhance your success rate in disputes. By leveraging sophisticated machine learning techniques, we can anticipate and cancel orders likely to lead to chargebacks, empowering you to accept a greater volume of orders with assurance. Each month, we handle thousands of disputes, enabling us to conduct split tests on numerous strategies. As a result, your responses are grounded in data and highly effective. You can utilize Disputifier across an unlimited number of Shopify stores, although each store will require its own separate Disputifier account. This setup allows for the personalization of response templates and notifications, ensuring they align perfectly with the needs of each store. Disputifier serves as a comprehensive solution for preventing and addressing disputes and chargebacks. Through the use of advanced algorithms and artificial intelligence, we analyze countless data points to make informed and strategic decisions for each case. With Disputifier, you can trust that your approach to managing disputes will be both efficient and effective.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

No images available

Screenshots View All

Integrations

PayPal Yes 
Shopify Yes 
Stripe Yes 
2Checkout No 
Afterpay No 
Amazon Pay No 
Authorize.Net No 
BigCommerce Yes 
Braintree No 
Gmail Yes 
Klarna No 
Wix Yes 
WooCommerce Yes 
Zendesk Yes 

Integrations

PayPal Yes 
Shopify Yes 
Stripe Yes 
2Checkout Yes 
Afterpay Yes 
Amazon Pay Yes 
Authorize.Net Yes 
BigCommerce No 
Braintree Yes 
Gmail No 
Klarna Yes 
Wix No 
WooCommerce No 
Zendesk No 

Pricing Details

20% of what we recover
Free Trial No 
Free Version Yes 

Pricing Details

$0.05 per order
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Chargewood

Founded

2026

Country

United States

Website

chargewood.com

Vendor Details

Company Name

Disputifier

Website

www.disputifier.com

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers No 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers No 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Alternatives

No Alternatives

Alternatives