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Description
Chargewood provides solutions for chargebacks specifically tailored for online merchants in the United States. In the event that a customer challenges a transaction, the bank establishes a timeline along with a set of acceptable evidence. Much of this evidence is typically available: details about the order, the shipping time, the delivery location, customer login activity, and prior purchases made by the customer.
Chargewood seamlessly integrates with the platforms you already use, such as Stripe, PayPal, Shopify, WooCommerce, BigCommerce, Wix, Gmail, and Zendesk, to access this pertinent information. For each dispute, it evaluates whether it is beneficial to contest, and if it deems a case not worth pursuing, it openly communicates this decision since maintaining a favorable dispute ratio is more critical than any individual case. When a chargeback is worth fighting, Chargewood crafts a response tailored to the specific reason code and adheres to the rules of the card network, ensuring it is submitted promptly before the deadline.
All processes are transparent, as each dispute includes the evidence referenced, the rationale for the decision made, and the complete text of the response. Furthermore, every response undergoes a review by a Chargewood team member prior to submission, and a comprehensive log of actions taken is maintained for accountability. This meticulous approach ensures that both merchants and customers can trust the integrity of the chargeback process.
Description
Our platform automatically crafts and submits tailored responses that have been shown to enhance your success rate in disputes. By leveraging sophisticated machine learning techniques, we can anticipate and cancel orders likely to lead to chargebacks, empowering you to accept a greater volume of orders with assurance. Each month, we handle thousands of disputes, enabling us to conduct split tests on numerous strategies. As a result, your responses are grounded in data and highly effective. You can utilize Disputifier across an unlimited number of Shopify stores, although each store will require its own separate Disputifier account. This setup allows for the personalization of response templates and notifications, ensuring they align perfectly with the needs of each store. Disputifier serves as a comprehensive solution for preventing and addressing disputes and chargebacks. Through the use of advanced algorithms and artificial intelligence, we analyze countless data points to make informed and strategic decisions for each case. With Disputifier, you can trust that your approach to managing disputes will be both efficient and effective.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
PayPal
Yes
Shopify
Yes
Stripe
Yes
2Checkout
No
Afterpay
No
Amazon Pay
No
Authorize.Net
No
BigCommerce
Yes
Braintree
No
Gmail
Yes
Integrations
PayPal
Yes
Shopify
Yes
Stripe
Yes
2Checkout
Yes
Afterpay
Yes
Amazon Pay
Yes
Authorize.Net
Yes
BigCommerce
No
Braintree
Yes
Gmail
No
Pricing Details
20% of what we recover
Free Trial
No
Free Version
Yes
Pricing Details
$0.05 per order
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Chargewood
Founded
2026
Country
United States
Website
chargewood.com
Vendor Details
Company Name
Disputifier
Website
www.disputifier.com
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
No
For Merchants
No
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
No
For Merchants
No
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No
Alternatives
No Alternatives