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features
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support

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Description

Chargewood provides solutions for chargebacks specifically tailored for online merchants in the United States. In the event that a customer challenges a transaction, the bank establishes a timeline along with a set of acceptable evidence. Much of this evidence is typically available: details about the order, the shipping time, the delivery location, customer login activity, and prior purchases made by the customer. Chargewood seamlessly integrates with the platforms you already use, such as Stripe, PayPal, Shopify, WooCommerce, BigCommerce, Wix, Gmail, and Zendesk, to access this pertinent information. For each dispute, it evaluates whether it is beneficial to contest, and if it deems a case not worth pursuing, it openly communicates this decision since maintaining a favorable dispute ratio is more critical than any individual case. When a chargeback is worth fighting, Chargewood crafts a response tailored to the specific reason code and adheres to the rules of the card network, ensuring it is submitted promptly before the deadline. All processes are transparent, as each dispute includes the evidence referenced, the rationale for the decision made, and the complete text of the response. Furthermore, every response undergoes a review by a Chargewood team member prior to submission, and a comprehensive log of actions taken is maintained for accountability. This meticulous approach ensures that both merchants and customers can trust the integrity of the chargeback process.

Description

Our platform guides you in creating dispute letters intended for credit bureaus, debt collectors, banks, lenders, and various other furnishers on behalf of your clients. DisputeBee excels in user-friendliness. The primary aim of using DisputeBee to challenge incorrect entries is to achieve their complete removal from your client's credit report. This encompasses a range of issues including collections, credit inquiries, late payments, bankruptcies, medical debts, and more. To initiate the credit repair journey, it is essential to import a credit report first. Our software provides a step-by-step tutorial on obtaining your client's credit report, importing it into DisputeBee, and tracking changes over time, especially when negative items such as collections and inquiries are successfully eliminated from the report. Additionally, DisputeBee ensures that you remain informed throughout the process, enhancing your ability to serve your clients effectively.

API Access

Has API No 

API Access

Has API No 

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Integrations

BigCommerce Yes 
Gmail Yes 
PayPal Yes 
Shopify Yes 
Stripe Yes 
Wix Yes 
WooCommerce Yes 
Zendesk Yes 

Integrations

BigCommerce No 
Gmail No 
PayPal No 
Shopify No 
Stripe No 
Wix No 
WooCommerce No 
Zendesk No 

Pricing Details

20% of what we recover
Free Trial No 
Free Version Yes 

Pricing Details

$39 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Chargewood

Founded

2026

Country

United States

Website

chargewood.com

Vendor Details

Company Name

DisputeBee

Country

United States

Website

disputebee.com

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers No 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Product Features

Alternatives

No Alternatives

Alternatives