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Description
Chargehound is an automated platform that assists businesses in reclaiming revenue lost due to chargebacks by streamlining the creation and submission of dispute responses. Its innovative system retrieves transaction data and supporting evidence directly from payment processors, which removes the necessity for manual data gathering and minimizes the possibility of human error. Upon receiving a chargeback, the platform swiftly crafts a detailed and personalized response using organized templates that feature essential information like shipping details, payment history, and customer insights. Subsequently, these responses are submitted on behalf of the user, ensuring compliance with deadlines and facilitating efficient dispute resolution. Chargehound also offers an intuitive dashboard that provides real-time analytics, enabling businesses to monitor, manage, and evaluate their chargeback activity, thus enhancing transparency regarding dispute outcomes. Furthermore, by leveraging this technology, businesses can focus more on their core operations while Chargehound effectively manages the complexities of chargeback disputes.
Description
At Worldpay from FIS, we recognize the challenges and frustrations that chargebacks bring, including the time, cost, and energy that could instead be directed toward expanding your business. These chargebacks not only cause operational headaches but can also create friction with customers, ultimately resulting in decreased sales. A significant portion of these issues could be mitigated by addressing claims sooner in the dispute process. The Disputes Deflector consolidates dispute data from various card brands, enabling you to respond to customer claims more swiftly and thereby minimize chargebacks and associated revenue losses. Moreover, Visa and Mastercard are rolling out new services aimed at curtailing the frequency of chargebacks. By utilizing these services, we empower you to provide necessary information earlier in the dispute progression, allowing you to issue refunds or take preventative measures, which can help stop a dispute from escalating into a chargeback. This proactive approach not only enhances customer satisfaction but also fortifies your bottom line.
API Access
Has API
API Access
Has API
Integrations
Braintree
PayPal
Stripe
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Chargehound
Country
United States
Website
www.chargehound.com
Vendor Details
Company Name
FIS
Founded
1968
Country
United States
Website
www.fisglobal.com/en/merchant-solutions-worldpay/products/fis-disputes-deflector
Product Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
Product Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics