Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Chargeback is an specialized service that prevents chargebacks. It lives up to its name. This innovative platform alerts users to transactions where the customer has initiated a chargeback, allowing them to refund these transactions automatically before they escalate.
This proactive approach reduces your chargeback rates, resulting in lower fees and fewer disputes. The system's automated notifications notify you of any incoming chargeback requests 24 to 48 hours before they are filed. This gives you plenty of time to issue a credit and prevent the chargeback.
Chargeback is a seamless process that runs in the background. It provides peace of mind while maintaining good relationships with payment processors. There are no monthly minimums, contracts or onboarding fees. Chargeback is a cost-effective, tailored solution that you only pay for when it alerts you. You can experience its benefits without making any initial investment.
Description
FusionDMS is a comprehensive software solution designed specifically for managing disputes within community banks and credit unions. It effectively consolidates the processes of intake and case tracking for various dispute types, including debit and credit card issues, ACH transactions, ATM disputes, checks, and remittance transfers. With this tool, staff members can efficiently route cases, keep track of their status, adhere to Regulation E deadlines and alerts, document their investigative processes, and ensure a thorough audit trail is maintained. The platform facilitates workflows for chargebacks, representments, and arbitration, enhancing the overall efficiency of dispute management. One notable feature is the Chargeback Intercept, which allows merchants to examine card disputes that qualify and provide a credit before a formal chargeback is initiated. FusionDMS seamlessly collaborates with third-party investigators and can integrate with core systems from notable financial technology companies such as Jack Henry, Fiserv, FIS, DCI, CSI, and Finastra. Institutions have the flexibility to deploy the software on their own servers or utilize FIntegrate’s environment hosted on AWS. Additionally, FusionDMS meticulously tracks disputes from their initial intake all the way through to resolution, ensuring a smooth and transparent process for all parties involved. By implementing this software, financial institutions can significantly improve their dispute resolution capabilities and enhance customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Braintree
Yes
Chargebee
Yes
Finastra
No
Fiserv
No
PayPal
Yes
Recurly
Yes
Shopify
Yes
Stripe
Yes
Integrations
Braintree
No
Chargebee
No
Finastra
Yes
Fiserv
Yes
PayPal
No
Recurly
No
Shopify
No
Stripe
No
Pricing Details
$35/alert
With Chargeback, you only pay when we provide an alert—each alert stops a chargeback. There are no onboarding fees, contracts, or monthly minimums. Start for free and only pay per alert. Our alerts notify you of incoming chargebacks 24-48 hours before they're officially filed, allowing you to automatically issue refunds and avoid chargebacks. This reduces your chargeback rate, lowers fees, and minimizes payment processor issues. You can cancel our service at any time.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Chargeback.io
Founded
2023
Country
United Arab Emirates
Website
www.chargeback.io
Vendor Details
Company Name
FIntegrate Technology
Founded
2009
Country
United States
Website
fintegratetech.com
Product Features
Chargeback Management
Chargeback Dispute Management
Yes
Chargeback Insurance
Yes
Chargeback Prevention
Yes
Chargeback Recovery
Yes
For Banks / Issuers
No
For Merchants
Yes
For Suppliers / Manufacturers / Distributors
Yes
Fraud Detection
Yes
Reporting / Analytics
Yes
Product Features
Banking
ATM Management
No
Compliance Tracking
No
Corporate Banking
No
Credit Card Management
No
Credit Union
No
Investment Banking
No
Multi-Branch
No
Online Banking
No
Private Banking
No
Retail Banking
No
Risk Management
No
Securities Management
No
Transaction Monitoring
No