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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Uncover the potential recovery amount available to you through our complimentary, no-commitment account assessment. Our certified recovery experts will diligently determine the underlying issues, handle disputes, and monitor recoveries, allowing you to concentrate on expanding your business. There’s no need for a separate dashboard; with ChargeGuard insights, you’ll have visibility into which disputes are still pending, those that have been denied, and those that received approval. Additionally, you will be able to see total counts, types of chargebacks, their financial implications, and much more. ChargeGuard provides the simplest and most efficient solution for recouping historical Amazon deductions while safeguarding against future fees. Our pricing model is straightforward: if we fail to recover deductions on your behalf, there’s no cost to you. Conversely, when we successfully identify deductions, we charge a standard commission based on the amount recovered. With our expertise, you can reclaim up to 99% of fees associated with chargebacks, shortages, and overbilling, positioning yourself with the top authorities in Amazon 1st party vendor cost recovery. Enhance your profitability today with our state-of-the-art management of Amazon deductions, ensuring your business thrives in a competitive marketplace.

Description

Our system is seamlessly integrated with a variety of widely-used payment gateways, facilitating the updating of records and the retrieval of information regarding disputed transactions. It enables the tracking of the entire lifecycle of a disputed transaction, from the initial RMI to the responses received during pre-arbitration. Users can review dispute events alongside the necessary documentation for clarity. Additionally, system webhooks can notify users when new chargebacks or alerts are generated. Changes in status on records related to these chargebacks or alerts can also be communicated effectively. We leverage specific functions from a customer relationship management system to enhance risk mitigation strategies. Features of our platform include the ability to cancel orders, blacklist customers, and add pertinent notes. Furthermore, the system offers collaborative data reporting tailored specifically for dispute management. A wide range of unique reports provides rapid insights that aid in informed decision-making. Our Merchant API empowers merchants to instantly create new MIDs for their services, eliminating the need for cumbersome setup forms, spreadsheets, and welcome communications. In addition, our cutting-edge software is designed to automatically search for and match transactions with corresponding disputes and alerts, streamlining the entire process for users. With these advancements, we aim to enhance operational efficiency and improve the user experience significantly.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Yes 
First Data No 
Konnektive No 
NMI Gateway No 
Recurly No 
ResponseCRM No 
Worldpay No 

Integrations

Amazon No 
First Data Yes 
Konnektive Yes 
NMI Gateway Yes 
Recurly Yes 
ResponseCRM Yes 
Worldpay Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Carbon6

Country

Canada

Website

www.carbon6.io/chargeguard

Vendor Details

Company Name

Chargeback Defense

Country

United States

Website

www.chargebackdefense.com

Product Features

Amazon Seller Tools

A/B Testing No 
Alerts / Notifications No 
Analytics / Reporting No 
Campaign Management No 
Competitor Analysis No 
Content Management / Optimization No 
Conversion / ROI Tracking No 
Customer Data Management No 
Email Marketing No 
Feedback Management No 
Inventory Management No 
Keyword Tracking / Research No 
Order Management No 
PPC Ads Management No 
Price Optimization No 
Rank Optimization No 
Refund Management No 
Review Management No 
Sales Tracking / Analysis No 
Shipping Management No 
Trend Analysis No 

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers No 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers No 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Alternatives

Alternatives