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Description
Handle customer interactions, orders, inventory, and product management across prominent online platforms with Channergy. This comprehensive omni-channel management and back-office solution caters to online retailers operating in various leading marketplaces, e-commerce sites, auction platforms, and beyond. User-friendly and highly adaptable, Channergy offers an array of features designed for order management, inventory oversight, procurement, shipping and fulfillment, customer engagement, communication, analytics, and much more, ensuring a streamlined experience for merchants. Moreover, its robust capabilities enable businesses to efficiently respond to market demands and enhance their operational workflows.
Description
Empower your store associates by granting them real-time access to the complete inventory catalog throughout the organization. Enhance shipping capabilities and minimize discounting by enabling shipments from any location that has stock available. Improve customer experience by merging store and endless aisle purchases into one seamless transaction. Provide customers with the entire product catalog, complete with descriptions, pricing, images, and reviews, all while remaining at their side. Managing accurate inventory can be challenging; simplify this process with a unified view that reflects all supply and demand. Preserve your current master systems for products, pricing, promotions, and inventory to ensure that information remains consistent and comprehensive across the organization. Utilize your preferred business intelligence tools to analyze data, including orders, inventory, and payment activities. Additionally, all this information is made accessible through streaming APIs that capture every event occurring within the platform. With these tools, businesses can enhance their decision-making processes and responsiveness to market demands.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Amazon
Yes
Amazon Web Services (AWS)
No
Canopy
No
Endear
No
Salesforce
No
Shopify
No
Syrup
No
Toolio
No
Zendesk
No
eBay
Yes
Integrations
Amazon
No
Amazon Web Services (AWS)
Yes
Canopy
Yes
Endear
Yes
Salesforce
Yes
Shopify
Yes
Syrup
Yes
Toolio
Yes
Zendesk
Yes
eBay
No
Pricing Details
$1788.00/year/user
Hosting for Channergy Owners - $99/month
Purchase - $5000 one time
Upgrade - $500-$6300
Purchase - $5000 one time
Upgrade - $500-$6300
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Core Technologies
Founded
1995
Country
United States
Website
www.channergy.com
Vendor Details
Company Name
NewStore
Founded
2015
Country
United States
Website
www.newstore.com
Product Features
Amazon Seller Tools
A/B Testing
No
Alerts / Notifications
No
Analytics / Reporting
No
Campaign Management
No
Competitor Analysis
No
Content Management / Optimization
No
Conversion / ROI Tracking
No
Customer Data Management
No
Email Marketing
No
Feedback Management
No
Inventory Management
No
Keyword Tracking / Research
No
Order Management
No
PPC Ads Management
No
Price Optimization
No
Rank Optimization
No
Refund Management
No
Review Management
No
Sales Tracking / Analysis
No
Shipping Management
No
Trend Analysis
No
Channel Management
Campaign Management
No
Channel Analytics
No
Incentive Management
No
Inventory Control
Yes
Lead Management
Yes
Opportunity Management
No
Order Management
Yes
Partner Management
No
Product Management
Yes
Reseller Management
Yes
Inventory Management
Alerts/Notifications
Yes
Barcoding / RFID
Yes
Forecasting
Yes
Inventory Optimization
Yes
Kitting
Yes
Manufacturing Inventory Management
Yes
Mobile Access
Yes
Multi-Channel Management
Yes
Product Identification
Yes
Reorder Management
Yes
Reporting/Analytics
Yes
Retail Inventory Management
Yes
Supplier Management
Yes
Warehouse Management
Yes
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
Yes
Shipping Management
Yes
Special Order Management
Yes
Point of Sale
Barcode Scanning
Yes
Commission Management
Yes
Cryptocurrency Support
No
Customer Account Profiles
Yes
Discount Management
Yes
Electronic Signature
Yes
Gift Card Management
Yes
Loyalty Program
No
Multi-Location
Yes
Restaurant POS
No
Retail POS
Yes
Returns Management
Yes
eCommerce Integration
Yes
Product Features
Inventory Management
Alerts/Notifications
No
Barcoding / RFID
No
Forecasting
No
Inventory Optimization
No
Kitting
No
Manufacturing Inventory Management
No
Mobile Access
No
Multi-Channel Management
No
Product Identification
No
Reorder Management
No
Reporting/Analytics
No
Retail Inventory Management
No
Supplier Management
No
Warehouse Management
No
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Point of Sale
Barcode Scanning
No
Commission Management
No
Cryptocurrency Support
No
Customer Account Profiles
No
Discount Management
No
Electronic Signature
No
Gift Card Management
No
Loyalty Program
No
Multi-Location
No
Restaurant POS
No
Retail POS
No
Returns Management
No
eCommerce Integration
No
Retail Execution
AI / Image Recognition
No
Collaboration Tools
No
Data Collection
No
Inspection
No
Pricing / Placement Optimization
No
Product Education
No
Product Promotion Strategy
No
Retail Site Audit
No
Workforce Management
No
Retail Management
CRM
No
Commission Management
No
Email Marketing
No
Employee Management
No
Loyalty Program
No
Mail Order
No
Merchandise Management
No
Multi-Location
No
Order Management
No
Purchase Order Management
No
Reporting/Analytics
No
Returns Management
No
eCommerce
No
Retail POS Systems
Barcode Scanning
No
Commission Management
No
Discount Management
No
Gift Card Management
No
Inventory Management
No
Loyalty Program Support
No
Pricing Management
No
Returns Tracking
No
Sales Tracking
No
Touch Screen
No
eCommerce
No
