Average Ratings 0 Ratings
Average Ratings 6 Ratings
Description
A Live Video Commerce enabler, Channelize.io enables E-Commerce Brands to offer live shopping experiences on their websites and mobile apps. Our Platform can be easily integrated within existing websites and apps with Pre-built integrations for Shopify, WooCommerce, Magento, PrestaShop, Wix, and more, and via our API, SDKs, and UI Kits.
Channelize.io Livestream Shopping Platform gives brands the opportunity to leverage the power of Live Selling and Real-time Buyer Engagement to Boost Sales and Enhance their Brand Perception by connecting better with their Buyers and Showcasing their products. This ultimately leads to Informed, Trusted, and Accelerated Purchases by buyers.
Our Platform includes three components:
Buyer Interfaces: For Buyers to Engage & Shop from in Real-time
Production Dashboard: For Brand Admins to Create & Manage Shopping Shows
Host Apps + RTMP Support: Enables Hosts / Influencers / KOLs / Brand Employees / Anyone you choose as Host for each show to go live and run that Live Shopping Show effectively.
Please Book a Demo with us to see our Platform in action.
Description
Online stores lose sales when customers wait for answers. Parnidia AI Chat Agent fixes that with an AI customer service agent that replies within seconds, day and night, across live chat, email, WhatsApp, Instagram and Facebook Messenger.
The agent is trained on your store policies, help documents and full product catalogue, and it connects to your shop platform, CRM and shipping providers. That lets it look up order status, confirm stock, suggest the right products with images and discount codes, and complete bookings without a human. When a question needs a person, it passes the conversation to your team with a short AI summary.
Parnidia handles the whole setup as a managed service: knowledge base, integrations and testing, typically live within 4 weeks with roughly 2 hours of effort from your side. Every agent includes an AI-first Helpdesk, where your team monitors chats, steps in live, fixes answers so the agent improves, and tracks which topics customers ask about most.
Supported platforms include Shopify, WooCommerce, Magento, PrestaShop, OpenCart and BigCommerce, plus HubSpot, Salesforce and Pipedrive. It speaks any language your customers write in.
Baltic retailers such as Open24, Audimas and Home by NB use it to cut support costs by up to 60% and automate around 80% of incoming questions. A strong alternative to Tidio, Zendesk AI and Gorgias for teams that want results without building a bot themselves. Pricing starts at 99 EUR per month.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Magento
Yes
PrestaShop
Yes
Shopify
Yes
WooCommerce
Yes
Adobe Commerce
No
BigCommerce
No
Confluence
No
Gmail
No
Google Drive
No
HubSpot CRM
No
Integrations
Magento
Yes
PrestaShop
Yes
Shopify
Yes
WooCommerce
Yes
Adobe Commerce
Yes
BigCommerce
Yes
Confluence
Yes
Gmail
Yes
Google Drive
Yes
HubSpot CRM
Yes
Pricing Details
$49.00/month
Free Trial
Yes
Free Version
No
Pricing Details
€99/month
Start: 99 EUR/month, 300 conversations included. Growth: 299 EUR/month, 1,000 conversations, 5 languages, live hand-off, Instagram and Messenger. Enterprise: custom volume and integrations. Setup quoted per project.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Channelize.io
Founded
2017
Country
India
Website
channelize.io
Vendor Details
Company Name
Parnidia
Founded
2024
Country
Lithuania
Website
www.parnidia.com
Product Features
Live Streaming
Access Control
No
Audience Analytics
Yes
Audience Engagement
Yes
Browser-based
No
Customizable Branding
Yes
Encoding
No
Event Scheduling
Yes
Live Streaming Production
Yes
Moderation
Yes
Monetization Tools
No
Multi-Screen / Split-Screen
Yes
Multiple Camera Feeds
No
Multistreaming
Yes
Session Recording
Yes
Social Media Integration
Yes
Streaming Platform Integration
Yes
Product Features
Chatbot
Call to Action
Yes
Context and Coherence
Yes
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
No
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
No
Ready-made Templates
No
Reporting / Analytics
Yes
Sentiment Analysis
Yes
Social Media Integration
Yes