Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
Quickly integrate all your marketplaces with accounts from Zendesk, Freshdesk, Help Scout, Gorgias, Re:amaze, or Zoho Desk in just a few minutes. As buyer messages come in, you’ll see order details conveniently displayed alongside. This allows you to respond efficiently from a single interface—it's incredibly straightforward. By utilizing robust features such as automated responses, tailored business rules, and specially designed filters, you can deliver customized support in significantly less time and with minimal effort. Consequently, even a small team can effectively assist a larger number of customers. By consolidating all your customer data in one central hub, you can greatly reduce your response times. With ChannelReply, you gain the necessary tools to resolve issues quickly, allowing you to focus more on driving sales! Additionally, this streamlined approach enhances customer satisfaction and boosts overall productivity.
Description
We assist retailers, top brands, and their digital agencies in dramatically increasing digital revenue via product data. Your e-commerce success depends on your product data feeds. Intelligent Reach gives you complete control over your product feeds, allowing you to seamlessly increase online revenue through 1,500+ marketplaces and channels. You can create data feeds that are perfectly tailored for any channel, run powerful tests to improve offsite product performance, and seamlessly sell on multiple markets all from one platform.
API Access
Has API
API Access
Has API
Integrations
Amazon
AdRoll
Bing
Dressipi
Freshdesk
Google
Gorgias
Help Scout
Increasingly
Kelkoo Group
Integrations
Amazon
AdRoll
Bing
Dressipi
Freshdesk
Google
Gorgias
Help Scout
Increasingly
Kelkoo Group
Pricing Details
$31 per month
Free Trial
Free Version
Pricing Details
Get in touch to find out more!
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Threecolts
Founded
2021
Country
United Kingdom
Website
www.channelreply.com
Vendor Details
Company Name
Intelligent Reach
Founded
2006
Country
United Kingdom
Website
intelligentreach.com
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Product Features
Product Data Management
Bill of Material Management
Document Management
Formula Management
Product Analytics
Product Lifecycle Management
Testing Management
Version Control