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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Quickly integrate all your marketplaces with accounts from Zendesk, Freshdesk, Help Scout, Gorgias, Re:amaze, or Zoho Desk in just a few minutes. As buyer messages come in, you’ll see order details conveniently displayed alongside. This allows you to respond efficiently from a single interface—it's incredibly straightforward. By utilizing robust features such as automated responses, tailored business rules, and specially designed filters, you can deliver customized support in significantly less time and with minimal effort. Consequently, even a small team can effectively assist a larger number of customers. By consolidating all your customer data in one central hub, you can greatly reduce your response times. With ChannelReply, you gain the necessary tools to resolve issues quickly, allowing you to focus more on driving sales! Additionally, this streamlined approach enhances customer satisfaction and boosts overall productivity.

Description

Keep track of your sales statistics, rankings, and profits in real time with the advanced technology offered by HelloProfit. This software, driven by community input, places significant emphasis on user feedback, ensuring that your opinions are valued. Access high-level insights conveniently at your fingertips, and then dive deeper to uncover the factors influencing your profits. You can analyze data by Merchant, Marketplace, and Date to get the specifics you require at the desired level. Instantly obtain an overview of your SKU data and examine aggregated statistics on the products you care about by organizing them into groups, such as by product line or FBM items. Tailor your dashboard by concealing unnecessary information while highlighting crucial areas for business growth, ultimately empowering your decision-making process. With HelloProfit, gaining insights into your sales performance has never been easier or more personalized.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon
Freshdesk
Gorgias
Help Scout
Re:amaze
Shopify
Walmart
Zendesk
Zoho Desk
eBay

Integrations

Amazon
Freshdesk
Gorgias
Help Scout
Re:amaze
Shopify
Walmart
Zendesk
Zoho Desk
eBay

Pricing Details

$31 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Threecolts

Founded

2021

Country

United Kingdom

Website

www.channelreply.com

Vendor Details

Company Name

HelloProfit

Country

United States

Website

helloprofit.com

Product Features

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

Product Features

Amazon Seller Tools

A/B Testing
Alerts / Notifications
Analytics / Reporting
Campaign Management
Competitor Analysis
Content Management / Optimization
Conversion / ROI Tracking
Customer Data Management
Email Marketing
Feedback Management
Inventory Management
Keyword Tracking / Research
Order Management
PPC Ads Management
Price Optimization
Rank Optimization
Refund Management
Review Management
Sales Tracking / Analysis
Shipping Management
Trend Analysis

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