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Description
ChannelCenter serves as the intersection of sophisticated Customer Experience (CX) and Digital Efficiency. There exists a clear correlation between customer experience and revenue generation. This customer engagement platform not only enhances but also enriches the interactions you have with your clients. By offering a digital touchpoint for engagement, customers gain the ability to transact and self-serve, all while enjoying increased visibility, control, and transparency. System integrators operate in a highly intricate landscape, crafting tailored solutions for their clients. However, achieving customer visibility into the full spectrum of a system integrator's offerings can often be challenging, if not impossible. The ChannelCenter Ecommerce platform empowers system integrators to showcase their product and service catalog, which is also utilized in the Configure, Price, Quote (CPQ) process, thereby providing the market with a more comprehensive understanding of what they offer. This platform can facilitate features such as click-to-buy capabilities, integrated payment solutions, and even lead generation strategies, making it a versatile tool for enhancing business operations. Ultimately, it bridges the gap between complex offerings and customer access, ensuring a smoother transaction experience.
Description
We offer comprehensive training and certification initiatives while also providing support for lead management and marketing campaigns. Our goal is to generate new revenue streams, enhance customer loyalty, and promote collaboration among various stakeholders. Established in 2003, LogicBay initially focused on delivering training services across manufacturing, financial services, and higher education sectors, and in 2005, we introduced the LogicBay learning management system (LMS) and partner relationship management (PRM) specifically tailored for manufacturers. Since then, we have continually enhanced the capabilities of our PRM and LMS to adapt to the evolving demands of the manufacturing sector, currently serving over 225,000 users across more than 180 companies. Our latest innovation, the digital ecosystem known as FUSE, represents a significant advancement in distribution management for the modern era. FUSE is designed to create opportunities for every participant in the manufacturing realm to connect, learn, and expand their horizons. The technology-driven solutions provided by LogicBay aim to empower manufacturing businesses to engage, educate, and boost their sales effectively. Through our commitment to innovation and collaboration, we strive to support the growth and success of the manufacturing industry as a whole.
API Access
Has API
API Access
Has API
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Channel Center
Founded
2016
Country
South Africa
Website
channel.center/
Vendor Details
Company Name
LogicBay
Founded
2003
Country
United States
Website
www.logicbay.com
Product Features
Channel Management
Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management
Distribution
Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management
Product Features
Channel Management
Campaign Management
Channel Analytics
Incentive Management
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management
Product Management
Reseller Management
Channel Marketing
Campaign Management
Channel Analytics
Content Management & Sharing
Incentive Management
Inventory Control
Lead Management
Multiple Channel Configurations
Order Management
Partner Management
Pipeline Management
Social Promotion