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Description
Cevro offers a revolutionary AI customer support solution purpose-built for the demanding iGaming sector, where 24/7 multilingual assistance and regulatory compliance are critical. Its intelligent agents handle complex gaming inquiries, provide personalized player engagement, and escalate issues smoothly to human agents when necessary. By automating up to 80% of support volume, Cevro significantly reduces operational costs and response times during peak gaming hours. The platform’s advanced chatbot technology is designed to understand intricate gaming contexts and player behavior, supporting native-level conversations in over 100 languages. Integration is seamless via simple APIs or connectors compatible with major gaming providers like Playtech, Evolution, and Microgaming. Cevro’s compliance-ready design ensures built-in responsible gaming protocols and regulatory adherence. Operators have reported a 300% ROI in the first year, with average annual savings exceeding $250,000. With customizable workflows and marketing automation, Cevro enhances both support and player engagement.
Description
We love tech. Like, really love tech (our CEO and Founder is a tech expert with over 20 years’ experience). That’s why our iGaming platform is unforgivingly good. We built it because nothing like it existed and our curiosity – and stubbornness – told us we could.
Platforms for online casino and casino solutions have been relying too heavily on physical infrastructures that take time, personnel and money just to keep up to speed, let alone upgrade – too open to the risk of downtime and that can’t scale intelligently. And it’s not good enough, as Alex believed in 2021 when he formed InPlaySoft and started to build a new codebase from scratch – a code that wouldn’t expect operators to compromise anymore – a code that would result in a cloud-first platform, one that predicts usage demands and automatically scales to cope with even the craziest of peaks – and one that has yet to experience any downtime. Zero.
InPlaySoft then is an innovator in its field, an iGaming software provider that creates, delivers and maintains scalable, stable and fast-to-market iGaming platform technology for casino and sportsbook solutions that work for operators who demand not just success but persistent growth. That’s what we’re all about, helping our partners to grow beyond their wildest expectations – whether you’re looking for turnkey iGaming software or a white label gaming platform.
API Access
Has API
API Access
Has API
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Integrations
Income Access
Sportradar
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cevro
Founded
2025
Country
United Arab Emirates
Website
cevro.ai
Vendor Details
Company Name
InPlaySoft
Founded
2021
Country
United Kingdom
Website
inplaysoft.com