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features
design
support

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Write a Review

Description

Certero Enterprise ITAM is the fastest, most efficient and resource-efficient way to find, inventory, and manage your IT assets. It can be used on any device, mobile, desktop, datacenter, or cloud. It is easier to set up and configure, which allows you to deliver more value to your organization faster. It is easier to use, which means that your total cost of ownership will be lower. It's also more efficient at capturing and analysing inventory data across all hardware and software. This allows you to take advantage of the Certero Enterprise ITAM insights. You can collect inventory data from all platforms, including Windows desktops and servers, Linux and Unix, on premises and in the cloud, and Android and iOS mobile devices. You can also find and inventory assets such as printers, routers and infrastructure. Includes Software Distribution, Patching and Reporting. Can be integrated with any Service Desk CMDB. Certero is fully ISO27001 Certified for Information Management Security Peace of Mind.

Description

Codenica ITSM + ITAM is a cloud-based platform for IT teams that want to manage service desk work and IT asset information in one connected system. The product combines ticket management, IT asset tracking, configuration item management, a self-service portal, knowledge base, approvals, work tasks, live chat, messages, file storage, reporting and automation rules. Teams can use Codenica to handle requests submitted through the portal or email, assign work, track priorities and due dates, manage asset records and keep related information linked together. Codenica helps organizations connect support requests with users, hardware and software assets, vendors, documents, tasks and approvals. This gives IT teams better context when working on issues and reduces the need to switch between separate tools for service desk, inventory, documentation and communication. The platform is suitable for small IT teams, growing organizations, outsourcing companies, managed service providers and enterprise environments that need flexible ITSM and ITAM software for daily operations.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Certero for Cloud Yes 
Certero for Enterprise SAM Yes 
Certero for Mobile Yes 
Gmail No 
Google Workspace No 
Microsoft 365 No 
Microsoft Outlook No 
Microsoft SMTP Service No 
ServiceNow Yes 

Integrations

Certero for Cloud No 
Certero for Enterprise SAM No 
Certero for Mobile No 
Gmail Yes 
Google Workspace Yes 
Microsoft 365 Yes 
Microsoft Outlook Yes 
Microsoft SMTP Service Yes 
ServiceNow No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$15/agent/month
Plans start at $15 per agent per month when billed annually. Monthly billing is available. Higher plans and optional add-on packs are available for teams that need more inventory capacity, knowledge base capacity, file storage, communication limits, or performance/API capacity.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Certero

Founded

2006

Country

United Kingdom

Website

www.certero.com/products/certero-for-enterprise-itam/

Vendor Details

Company Name

Codenica

Founded

2005

Country

Poland

Website

codenica.com

Product Features

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Cost Tracking Yes 
Depreciation Management No 
IT Service Management No 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management Yes 
Requisition Management No 
Supplier Management No 

Reporting

Customizable Dashboard Yes 
Data Source Connectors Yes 
Drag & Drop Yes 
Drill Down Yes 
Email Reports No 
Financial Reports Yes 
Forecasting No 
Marketing Reports No 
OLAP No 
Report Export No 
Sales Reports No 
Scheduled / Automated Reports No 

Product Features

IT Asset Management

Asset Tracking Yes 
Audit Management Yes 
Compliance Management Yes 
Configuration Management No 
Contract/License Management Yes 
Cost Tracking Yes 
Depreciation Management No 
IT Service Management Yes 
Inventory Management Yes 
Maintenance Management Yes 
Procurement Management Yes 
Requisition Management Yes 
Supplier Management Yes 

ITSM

Asset Tracking Yes 
Availability Management Yes 
Change Management Yes 
Configuration Management No 
Contract/License Management Yes 
Dashboard Yes 
Incident Management Yes 
Problem Management Yes 
Project Management No 
Release & Deployment Management No 
Self Service Portal Yes 

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