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Average Ratings 0 Ratings

Total
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features
design
support

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Write a Review

Description

Boost your sales and enhance your conversion rates by effectively presenting the ideal service while ensuring you can uphold your promises. Centiro excels in delivering accurate lead time commitments derived from genuine carrier and delivery network data. We assist clients in discovering an optimal balance where customer ease aligns with network productivity by integrating their own service point networks with those of carriers and other collaborators. You have the flexibility to customize and position the appropriate components according to your website, operational processes, and the surrounding context. Keeping the delivery customer updated is essential for convenience, excellent service, and cost-effectiveness. The delivery process presents a valuable opportunity to maintain communication with consumers, encouraging repeat interactions while boosting satisfaction and revenue. By merging location-based real-time tracking and geofencing with event-triggered notifications, you can harness the advantages of various approaches to create a comprehensive customer experience. This integration not only enhances operational efficiency but also strengthens customer loyalty.

Description

IBM Sterling Intelligent Promising is a versatile, AI-driven platform aimed at improving omnichannel retail effectiveness by providing reliable, clear, and economical order fulfillment solutions. Through its Promising service, the platform offers tailored delivery estimates by analyzing various fulfillment options in mere milliseconds, which allows retailers to showcase accurate promise dates on product listing pages, product detail pages, and during checkout, ultimately boosting digital conversion rates and minimizing cart abandonment. Additionally, the Inventory Visibility service grants businesses real-time insights into their inventory across the enterprise, enabling them to address peak demand periods, fine-tune safety stock levels, and prevent over-promising that could lead to lost sales opportunities. Meanwhile, the Optimization service utilizes sophisticated algorithms to harmonize established business rules with actual cost factors, including shipping and processing expenses, ensuring optimal fulfillment choices are made. This comprehensive approach not only enhances customer satisfaction but also drives efficiency in the retail supply chain.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Manhattan Active Warehouse Management Yes 
Zuper Yes 

Integrations

Manhattan Active Warehouse Management No 
Zuper No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Centiro

Founded

1998

Country

Sweden

Website

www.centiro.com

Vendor Details

Company Name

IBM

Founded

1911

Country

United States

Website

www.ibm.com/products/intelligent-promising

Product Features

Supply Chain Management

Demand Planning No 
Electronic Data Interchange No 
Import / Export Management No 
Inventory Management No 
Order Fulfillment No 
Order Management No 
Sales & Operations Planning No 
Shipping Management No 
Supplier Management No 
Transportation Management No 
Warehouse Management No 

Transportation Management

Billing & Invoicing No 
Carrier Management No 
Customer Management No 
Dispatch Management No 
Driver Management No 
Fleet / Equipment Management No 
Load Management No 
Order Management No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Shipment Management No 

Product Features

Inventory Control

Allocation No 
Barcoding No 
Cost Tracking No 
Forecasting No 
Item Management No 
Order Management No 
Procurement Management No 
Reorder Management No 
SKU / UPC Codes No 
Serial Number Tracking No 
Supplier Management No 

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

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