Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Centercode is used by 1 in 4 Fortune 100 companies to bring their customers to product development. The Centercode Platform, which has 2 million users around the world, is the complete SaaS solution to collect and analyze targeted customer feedback. This helps to drive meaningful product improvements.
Centercode is the only agile Customer Validation platform (CV), empowering teams to create flexible projects and maintain high user participation. It also allows them to quickly draw in continuous feedback to support rapid development.
Its templates and automation for engagement help you to build a profiled community that will attract and select enthusiastic users to test your products.
Centercode's flexible, in-depth reporting tools sync every component of your project so that you can create holistic status reports by simply clicking a button. Integrations with tools such as Jira, Salesforce, or Tableau allow you to seamlessly manage CV projects without having to switch between tools.
Description
User Relationship Management takes over where your CRM leaves off, from the moment a prospect becomes an actual customer. Parlor's User Relationship Management tracks each user's relationship with your Product, Success and Support teams. This allows you to unify your entire organization around your users' needs. Monitor customers at all stages of their lifecycle, track their status and identify key risk indicators early enough to allow your CSMs intervene. All feedback can be organized into one system of record. This will allow you to quantify the most impactful needs and close the loop with your users. You can plan and visualize your product efforts using a customizable workspace that connects to customer feedback and revenue. This allows you full transparency into the priorities and why. Parlor allows you to work independently or directly with the tools that are important to you, such as your CRM, live chat, ticketing system, JIRA, or Slack.
API Access
Has API
No
API Access
Has API
No
Integrations
Jira
Yes
Salesforce
Yes
Freshsales
No
Gyazo
Yes
HubSpot CRM
No
HubSpot Customer Platform
No
Intercom
No
Linear
No
Shortcut
No
Slack
No
Integrations
Jira
Yes
Salesforce
Yes
Freshsales
Yes
Gyazo
No
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Intercom
Yes
Linear
Yes
Shortcut
Yes
Slack
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Centercode
Founded
2001
Country
United States
Website
www.centercode.com
Vendor Details
Company Name
Parlor.io
Founded
2017
Country
United States
Website
Parlor.io
Product Features
Software Testing
Automated Testing
No
Black-Box Testing
No
Dynamic Testing
No
Issue Tracking
No
Manual Testing
No
Quality Assurance Planning
No
Reporting / Analytics
No
Static Testing
No
Test Case Management
No
Variable Testing Methods
No
White-Box Testing
No