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Average Ratings 0 Ratings

Total
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Description

You can create various product sizes, colors, or other variations and manage them all simultaneously in a single interface. Additionally, products can be bundled together to create new offerings, such as gift baskets, or disassembled into smaller units, like selling wine by the bottle or glass. You have the flexibility to either enter existing item barcodes or print new ones as needed. Using a USB or Bluetooth barcode scanner makes it easy to add products to sales, purchase orders, stock checks, or returns of supplies. A comprehensive list of repair tickets is available, which includes customer details, employee names, pricing information, and notes documented during the repair process. The Repair System also provides the functionality to obtain a customer's signature both before and after the repair has been collected or delivered. You can establish a personalized repair policy that differs from the policies regarding sales or bill payments. Recognizing that not all customers can pay for repair services upfront, the system allows for payment collection in installments. Furthermore, you can capture the password or Android pattern associated with the device being repaired at the receipt creation stage, ensuring enhanced security and tracking. This level of detail ensures a seamless and organized approach to managing repairs and payments.

Description

RepairTRAX is a comprehensive software application designed for online repair shops, functioning as a point-of-sale (POS) system that efficiently generates work orders, repair tickets, and service tickets for various types of repair businesses. This versatile software not only manages all aspects of repair tickets but also keeps track of parts and labor, ensuring streamlined operations. Additionally, it enhances customer service through an automatic messaging feature that allows for real-time updates sent directly to customers via email or text, alleviating the workload on technicians while ensuring clients stay informed throughout the repair process. With RepairTRAX, repair shops can focus on delivering exceptional service while benefiting from a seamless and efficient management system tailored to their needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$80 per month
Free Trial No 
Free Version No 

Pricing Details

$30.00/month
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CellSmart POS

Founded

2009

Country

United States

Website

www.cellsmartpos.com

Vendor Details

Company Name

RepairTRAX

Founded

1998

Country

United States

Website

www.repairtrax.com

Product Features

Inventory Management

Alerts/Notifications Yes 
Barcoding / RFID No 
Forecasting Yes 
Inventory Optimization No 
Kitting No 
Manufacturing Inventory Management Yes 
Mobile Access Yes 
Multi-Channel Management Yes 
Product Identification No 
Reorder Management No 
Reporting/Analytics Yes 
Retail Inventory Management Yes 
Supplier Management No 
Warehouse Management No 

Point of Sale

Barcode Scanning No 
Commission Management Yes 
Cryptocurrency Support No 
Customer Account Profiles No 
Discount Management No 
Electronic Signature Yes 
Gift Card Management No 
Loyalty Program No 
Multi-Location Yes 
Restaurant POS No 
Retail POS Yes 
Returns Management Yes 
eCommerce Integration No 

Retail Management

CRM Yes 
Commission Management Yes 
Email Marketing Yes 
Employee Management Yes 
Loyalty Program Yes 
Mail Order Yes 
Merchandise Management Yes 
Multi-Location Yes 
Order Management Yes 
Purchase Order Management Yes 
Reporting/Analytics Yes 
Returns Management Yes 
eCommerce No 

Product Features

Repair Shop

Barcode Support Yes 
Billing & Invoicing No 
CRM No 
Intake Forms Yes 
Inventory Management Yes 
Parts Inventory Management Yes 
Point of Sale (POS) Yes 
Repair Tracking No 
Work Order Management Yes 

Work Order

Contract Management Yes 
Customer Database No 
Dispatch Management No 
Inventory Control Yes 
Job Management No 
Preventive Maintenance Yes 
Quotes / Estimates Yes 
Recurring Appointments No 
Routing No 
Scheduling Yes 
Task Management No 

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