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features
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support

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Description

Cekura offers a comprehensive testing and monitoring solution for voice AI agents to ensure seamless, high-quality conversational experiences. Users can simulate diverse workflows, personas, and real audio scenarios to rigorously evaluate agent responses against custom metrics. The platform supports parallel execution of test calls, speeding up evaluations and identifying issues before deployment. Real-time monitoring delivers detailed logs, trend analysis, and instant alerts for critical performance issues, enabling proactive maintenance. Cekura’s easy-to-use dashboard facilitates data-driven decision-making and continuous optimization of AI agents. With trusted clients across multiple sectors, Cekura enhances voice agent reliability and user satisfaction. The solution is fully compliant with industry standards such as SOC2 Type 2 and HIPAA, making it suitable for sensitive and regulated environments. Cekura is a critical tool for teams aiming to deploy voice AI agents confidently and efficiently.

Description

NovaSynth serves as an online platform designed for the evaluation of voice and chat AI agents. By establishing a connection through methods such as phone calls, LiveKit, or HTTP Chat, developers and QA teams can create distinct synthetic caller personas and outline various conversational scenarios. The platform allows for both individual and batch tests that can simulate interruptions, background noise, accents, and other unusual conditions. Additionally, NovaSynth captures recordings of sessions and traces, providing transcripts and evaluation results that teams can analyze to pinpoint failures and compare outcomes following any modifications to the agent. It facilitates thorough evaluation and regression testing both prior to and following deployment. The service operates on a credit-based system: users on the free plan receive 2,500 credits monthly, while the Pro version begins at $69 per month and includes 10,000 credits. Voice calls consume 100 credits per minute, text interactions utilize 12 credits each, and evaluations may require extra credits. To conduct testing, teams must set up an account and ensure they have a properly configured and accessible agent connection. Furthermore, this structured approach not only enhances the efficiency of testing but also aids in refining AI performance over time.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

LiveKit No 

Integrations

LiveKit Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$69/month
The free plan includes 2,500 shared credits per month. Pro costs $69/month and includes 10,000 credits per month. Voice calls use 100 credits per minute, and text conversations use 12 credits each. Some evaluation checks consume additional credits. One-time credit packs are available and do not expire.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Cekura

Founded

2024

Country

United States

Website

www.cekura.ai/

Vendor Details

Company Name

Noveum

Founded

2023

Country

United States

Website

noveum.ai/en/novasynth

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