Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Causia® offers an all-encompassing platform for managing complaints and remediation cases, providing users with unparalleled oversight and control in one cohesive solution. Recognizing that different sectors have unique needs, we have developed multiple editions of our complaints management software tailored to specific industries. This tailored approach ensures that professionals can navigate their challenges with greater ease. With a global presence, Causia® has successfully implemented hundreds of complaints and remediation solutions, boasting a vast number of satisfied users. Our innovative products have enabled clients to efficiently handle millions of complaints while uncovering valuable insights that fuel genuine enhancements. Powered by Salesforce, our software is designed specifically for managing complaints, quality, and compliance across various industries, making it an essential tool for businesses aiming for excellence.
Description
For smaller businesses with limited budgets, the challenge with IT systems lies in their inability to align with your unique workflows and operational needs. As a result, you may feel a deep sense of frustration with how traditional computer systems fall short in streamlining the labor-intensive process of preparing quotes. Fortunately, a significant shift has occurred in the realm of technology that could transform your experience. This improvement is largely due to the creation of the user-friendly Epitome Software Construction Package, which has been meticulously tailored to address the specific requirements and obstacles faced by your industry. It focuses on the intricacies of business operations and delivers an extensive range of functionalities without compromise. Moreover, eConstruct efficiently monitors and manages your subcontractor contributions, providing real-time updates on variances from anticipated costs, ensuring that you have the information you need to operate effectively. With such advancements, businesses can now work more efficiently and effectively than ever before.
API Access
Has API
No
API Access
Has API
No
Integrations
MYOB AccountRight
No
QuickBooks Online
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Causia
Website
www.causia.com.au
Vendor Details
Company Name
Epitome Software
Founded
2009
Country
United States
Website
www.epitome.com.au/construction.htm
Product Features
Complaint Management
Case Management
Yes
Complaint Classification
Yes
Corrective Actions (CAPA)
Yes
Customer Complaint Tracking
Yes
Feedback Management
Yes
Forms Management
Yes
Issue Tracking
Yes
Quality Assurance Management
Yes
Routing
Yes
Self Service Portal
Yes
Social Media Monitoring
Yes
Survey Management
Yes
Product Features
Construction Management
Accounting Integration
No
Budget Tracking/Job Costing
Yes
CRM
Yes
Change Orders
No
Commercial
No
Contract Management
No
Contractors
No
Equipment Tracking
Yes
Estimating
No
Incident Reporting
No
Mobile Access
Yes
Offline Access
Yes
RFI & Submittals
No
Residential
No
Subcontractor Management
No
Timesheets
No