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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Causia® offers an all-encompassing platform for managing complaints and remediation cases, providing users with unparalleled oversight and control in one cohesive solution. Recognizing that different sectors have unique needs, we have developed multiple editions of our complaints management software tailored to specific industries. This tailored approach ensures that professionals can navigate their challenges with greater ease. With a global presence, Causia® has successfully implemented hundreds of complaints and remediation solutions, boasting a vast number of satisfied users. Our innovative products have enabled clients to efficiently handle millions of complaints while uncovering valuable insights that fuel genuine enhancements. Powered by Salesforce, our software is designed specifically for managing complaints, quality, and compliance across various industries, making it an essential tool for businesses aiming for excellence.

Description

For smaller businesses with limited budgets, the challenge with IT systems lies in their inability to align with your unique workflows and operational needs. As a result, you may feel a deep sense of frustration with how traditional computer systems fall short in streamlining the labor-intensive process of preparing quotes. Fortunately, a significant shift has occurred in the realm of technology that could transform your experience. This improvement is largely due to the creation of the user-friendly Epitome Software Construction Package, which has been meticulously tailored to address the specific requirements and obstacles faced by your industry. It focuses on the intricacies of business operations and delivers an extensive range of functionalities without compromise. Moreover, eConstruct efficiently monitors and manages your subcontractor contributions, providing real-time updates on variances from anticipated costs, ensuring that you have the information you need to operate effectively. With such advancements, businesses can now work more efficiently and effectively than ever before.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

MYOB AccountRight No 
QuickBooks Online No 

Integrations

MYOB AccountRight Yes 
QuickBooks Online Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Causia

Website

www.causia.com.au

Vendor Details

Company Name

Epitome Software

Founded

2009

Country

United States

Website

www.epitome.com.au/construction.htm

Product Features

Complaint Management

Case Management Yes 
Complaint Classification Yes 
Corrective Actions (CAPA) Yes 
Customer Complaint Tracking Yes 
Feedback Management Yes 
Forms Management Yes 
Issue Tracking Yes 
Quality Assurance Management Yes 
Routing Yes 
Self Service Portal Yes 
Social Media Monitoring Yes 
Survey Management Yes 

Product Features

Construction Management

Accounting Integration No 
Budget Tracking/Job Costing Yes 
CRM Yes 
Change Orders No 
Commercial No 
Contract Management No 
Contractors No 
Equipment Tracking Yes 
Estimating No 
Incident Reporting No 
Mobile Access Yes 
Offline Access Yes 
RFI & Submittals No 
Residential No 
Subcontractor Management No 
Timesheets No 

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