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Description
Catch CRM is a cutting-edge platform that integrates AI technology to streamline the management of leads, dispatching, invoicing, and customer reviews for home service businesses, all within a single interface. It enables rapid response to leads in under a minute, ensuring timely engagement through various channels such as phone calls, web forms, website chat, and Facebook lead ads, which are all consolidated into one comprehensive pipeline. The AI Office feature enhances this by incorporating an automatic call dialer, a 24/7 AI texting service, and Facebook AI, ensuring that new leads are promptly addressed to prevent them from going cold.
In terms of scheduling and dispatch, an online booking tool helps populate the calendar, while the dispatch board efficiently assigns technicians to the appropriate jobs, facilitated by a mobile app that empowers technicians to manage their tasks directly in the field. When it comes to financial transactions, AI-generated proposals can include photos and e-signatures, and payments can be processed using Stripe at its standard fee, with no additional markup; furthermore, the two-way synchronization with QuickBooks guarantees up-to-date financial records.
Additionally, the platform automates email campaigns and follow-up sequences, allowing business owners to maintain consistent communication without added effort, thus enhancing overall productivity and customer retention. This comprehensive solution ultimately simplifies operations, enabling home service businesses to focus on delivering exceptional service.
Description
ServiceDeck is an advanced field service management software (FSM), ideal for a variety of service providers. It streamlines operations and automates processes. It also enhances customer relationships through dispatching and worker-management tools. The key features include:
Smart Scheduling with integrated invoicing
Automated proposals and detailed reporting
Worker Availability GPS Tracking and Document Management
Scheduling and dispatching tools that are efficient
AI-Powered Marketplace with a Business Directory and Service Providers Database
Customer Portal for managing requests, quotes, bills, and job statuses
Mobile App for Live Location Tracking, Work History, and Project Status Updates
Custom Integrations for platforms such as Stripe, QuickBooks and WordPress
ServiceDeck's FSM software will help you to improve your field service operations. Discover the difference ServiceDeck can make to your business.
API Access
Has API
No
API Access
Has API
No
Integrations
Stripe
Yes
Facebook Ads
Yes
OpenAI
No
QuickBooks Accountants
Yes
QuickBooks Online
No
Testuff
No
WordPress
No
Zapier
Yes
Integrations
Stripe
Yes
Facebook Ads
No
OpenAI
Yes
QuickBooks Accountants
No
QuickBooks Online
Yes
Testuff
Yes
WordPress
Yes
Zapier
No
Pricing Details
Free
Free Trial
Yes
Free Version
No
Pricing Details
$25/month/user
Up to 5 users - free
$25/user/month for each additional user
$25/user/month for each additional user
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Catch CRM
Founded
2026
Country
United States
Website
catchcrm.ai/
Vendor Details
Company Name
ServiceDeck
Founded
2022
Country
Canada
Website
servicedeck.io
Product Features
Product Features
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
No
Quotes / Estimates
Yes
Routing
No
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Tradesman Job Management
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
For Builders
Yes
For Electricians
Yes
For Field Service Businesses
Yes
For HVAC
Yes
For Plumbers
Yes
For Roofers
Yes
Invoicing
Yes
Job Tracking
Yes
Payments
Yes
Quoting
Yes
Reporting
Yes
Scheduling
Yes
Time Tracking
Yes
