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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

CaseworksPro is a cost-effective online claims management system tailored to meet diverse claims processing needs. Created by Insurance Technology Solutions, this platform is specifically designed for the claims departments of insurance carriers, self-insured retentions (SIRs), and third-party administrators (TPAs). With its user-friendly interface, CaseworksPro incorporates a variety of functionalities, such as workflows centered around SIR clients, the ability to capture policy data, options for both one-off and scheduled payments, customizable user access permissions, check printing capabilities, electronic reporting features, and the ability to capture NCCI and ISO statistical codes. Additionally, its comprehensive approach ensures that all stakeholders can efficiently manage claims while maintaining compliance with regulatory standards. This makes CaseworksPro an invaluable tool in the claims administration landscape.

Description

VirtualText serves as a comprehensive communication tool tailored for contemporary, client-focused small insurance firms. It consolidates all client text messages and website chats into one seamless, chronological thread that can be accessed by the entire team. By eliminating the disjointed communication often found on individual agents' devices and various chat applications, VirtualText enables agencies to provide prompt, personalized, and professional service to clients. This not only optimizes internal operations but also significantly improves client satisfaction and increases lead conversion rates. As a result, agencies can experience enhanced growth fueled by effective digital engagement and improved client retention strategies. With its unified approach, VirtualText ensures that no client inquiry goes unnoticed or unanswered, making it an invaluable asset for small insurance agencies.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Litify Yes 

Integrations

Litify No 

Pricing Details

$25000.00/one-time
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Insurance Technology Solutions

Founded

2000

Country

United States

Website

www.caseworkspro.com

Vendor Details

Company Name

VirtualText

Founded

2025

Country

United States

Website

virtualtext.com

Product Features

Claims Processing

Adjustor Management Yes 
Case Management No 
Claim Resolution Tracking Yes 
Co-Pay & Deductible Tracking Yes 
Compliance Management No 
Customer Management No 
Electronic Claims No 
Forms Management Yes 
Paper-Based Claims No 
Payor Management No 
Policy Administration No 

Product Features

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