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Description
Streamline : Comprehensive case management process and applicant view with one platform.
• Streamline the coordination of knowledge, communications, workflows, and resources to manage caseloads.
• Highly secure and can be deployed on a FedRAMP certified cloud with PCI, NIST and ADA compliance.
• Built-in fraud prevention and identity-proofing integrations.
• Become responsive and agile to satisfy the growing demands of citizens.
Transform : Resolve cases faster with real-time data and tools for collaboration and communication.
• Automate processes for increased productivity.
• Reduce operating costs.
• Automate processes for increased productivity and lower operating costs
• Make data-driven decisions and achieve greater ROI.
Engage:
• Collect customer data, but also understand it with 360-degree views, analytics, and reporting.
• AI/ML based document processing and customer service
• Better citizen engagement & communications.
• Improved service delivery to citizens
Description
Prevail is a comprehensive case management solution aimed at enabling you to handle a greater number of cases in a shorter time frame. By reducing reliance on physical files and automating routine tasks, Prevail effectively enhances productivity. Regardless of whether you specialize in a single field or multiple areas, Prevail is equipped to manage nearly all types of cases. For those practicing in niche areas not currently supported, we offer customizable layouts tailored to your needs. Prevail efficiently utilizes all incoming data, including case details, contacts, documents, calendars, tasks, statutes, time tracking, costs, and fees, to optimize your workflow. Additionally, for a more budget-friendly alternative, we have developed PrevailLite, which offers a streamlined set of features compared to the complete version of Prevail. You can watch the PrevailLite feature video and then compare the available features below to see which version best meets your needs. This way, you can make an informed decision about which system to adopt for your practice.
API Access
Has API
API Access
Has API
Integrations
Lead Docket
Matter Center for Office 365
Microsoft Outlook
Oracle PeopleSoft
QuickBooks Online
Salesforce
Service Center
Integrations
Lead Docket
Matter Center for Office 365
Microsoft Outlook
Oracle PeopleSoft
QuickBooks Online
Salesforce
Service Center
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Speridian Technologies
Founded
2003
Country
United States
Website
casexellence.speridian.com
Vendor Details
Company Name
Practice Technology
Founded
1993
Country
United States
Website
www.prevail.net
Product Features
Social Work Case Management
Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management
Product Features
Law Practice Management
Billing & Invoicing
CRM
Calendar Management
Client Portal
Conflict Management
Contract Management
Document Management
Email Management
Legal Case Management
Task Management
Time Tracking
Trust Accounting
Legal Case Management
Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting