Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Streamline : Comprehensive case management process and applicant view with one platform.
• Streamline the coordination of knowledge, communications, workflows, and resources to manage caseloads.
• Highly secure and can be deployed on a FedRAMP certified cloud with PCI, NIST and ADA compliance.
• Built-in fraud prevention and identity-proofing integrations.
• Become responsive and agile to satisfy the growing demands of citizens.
Transform : Resolve cases faster with real-time data and tools for collaboration and communication.
• Automate processes for increased productivity.
• Reduce operating costs.
• Automate processes for increased productivity and lower operating costs
• Make data-driven decisions and achieve greater ROI.
Engage:
• Collect customer data, but also understand it with 360-degree views, analytics, and reporting.
• AI/ML based document processing and customer service
• Better citizen engagement & communications.
• Improved service delivery to citizens
Description
CitizenOne serves as a robust, cloud-based platform for Case Management and Scheduling, specifically designed to cater to the needs of social care organizations, healthcare providers, therapists, psychologists, and consultants.
This comprehensive system integrates structured documentation for cases, client journals, appointment management, and workforce scheduling into one seamless solution. Whether overseeing intricate care operations or managing a private practice, CitizenOne streamlines administrative processes and enhances everyday workflows.
With this platform, users can efficiently manage their clients, schedule appointments, maintain documentation, plan shifts, track time, and facilitate internal communication all from one location. Additionally, it adheres to working time regulations and guarantees compliance with GDPR standards for data management.
By utilizing CitizenOne, organizations and individual practitioners can significantly diminish their administrative burden, foster enhanced transparency, and ultimately achieve improved outcomes for their clients. This platform not only aims to simplify operations but also to empower users in delivering quality care.
API Access
Has API
API Access
Has API
Integrations
ChatGPT
Danløn
Google Drive
Matter Center for Office 365
Microsoft 365
Microsoft OneDrive
Oracle PeopleSoft
Salesforce
Zapier
Zenegy
Integrations
ChatGPT
Danløn
Google Drive
Matter Center for Office 365
Microsoft 365
Microsoft OneDrive
Oracle PeopleSoft
Salesforce
Zapier
Zenegy
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
€33/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Speridian Technologies
Founded
2003
Country
United States
Website
casexellence.speridian.com
Vendor Details
Company Name
CitizenOne
Founded
2012
Country
Denmark
Website
citizenone.eu
Product Features
Social Work Case Management
Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management
Product Features
Social Work Case Management
Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management