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Description
Carvana operates as an online used car retailer and e-commerce platform in the United States, enabling customers to search for, browse, finance, purchase, trade, and sell vehicles all from the comfort of their own homes without the need to step into a conventional dealership. Users have access to a vast selection of pre-owned vehicles available across the country, where they can view comprehensive listings and images, compare different options, and take advantage of clear pricing with no negotiating, before completing everything from financing applications to purchase contracts entirely through the website. After finalizing a purchase, Carvana provides convenient delivery to the buyer's home or the option to pick up their vehicle from one of its unique multi-story "car vending machine" locations in select areas, with some delivery services available as quickly as the following day, and a generous 7-day return policy that allows customers to test-drive their new car in everyday situations. The platform's goal is to make the often overwhelming process of buying a car easier and more efficient by eliminating pressure from salespeople, minimizing hidden fees, and offering a straightforward digital experience that appeals to modern consumers. With its innovative approach to car buying, Carvana is reshaping the way people think about purchasing vehicles in today's digital age.
Description
eMaster™ leverages your data to boost finance renewals, enhance vehicle sales, and improve customer loyalty. By utilizing advanced algorithms, it sifts through your database to pinpoint the optimal customer, the perfect deal, and the right vehicle at the most suitable moment. This data-centric digital solution effectively drives both vehicle sales and finance renewals. Traditionally, marketing to finance customers relies on fixed timelines, such as reminders when there are 12 months left or at the end of a term, but these periods might not align with the best opportunities for outreach. eMaster™ stands out by continuously monitoring the financial status of each customer on a daily basis to determine the most advantageous moment for them to upgrade their vehicle. This innovative tool not only mines your entire database but also accommodates usage at both the national level by finance companies or OEMs and at the dealership level to uncover sales renewal prospects effortlessly. By prioritizing real-time data, eMaster™ ensures that both customers and dealers benefit from timely interactions that enhance the overall sales experience.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Carvana
Founded
2012
Country
United States
Website
www.carvana.com
Vendor Details
Company Name
FISC
Country
United Kingdom
Website
www.fisconline.co.uk/emaster-solutions/emaster/
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No
