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Description
Optimize your internal delivery processes by utilizing AI-driven routing and automated dispatching features. Access competitive pricing from external delivery services to enhance your operations. Maintain comprehensive oversight of both in-house and external drivers through a unified platform. Expand your delivery capabilities by threefold by incorporating third-party drivers into your fleet, unlocking diverse opportunities in tough markets. Address driver shortages effectively to ensure your online ordering remains available at all times. Embrace operational growth and efficiency in your delivery framework. Boost customer retention rates, increase order frequency, and enhance acquisition strategies. Foster customer loyalty and engagement through branded, real-time order tracking, promotional banners, and integration with Google Reviews for both in-house and external deliveries. Simplify the management of incoming orders, effortlessly assign drivers, monitor orders in real time, and gather valuable insights through detailed analytics. Furthermore, with these enhancements, your business can adapt swiftly to evolving market demands and customer expectations.
Description
RouteIQ offers cloud-based software designed for dispatching and managing operations for delivery, courier services, fieldwork, towing, and various mobile teams. Dispatchers utilize a web dashboard to assign tasks, optimize routes with multiple stops, and keep track of driver locations, estimated times of arrival, and job progress. The application available for iOS and Android devices equips drivers with navigation tools, status updates, proof capture functionalities, and detailed job information. Customers benefit from features such as request and payment portals, notification systems, and branded tracking links for transparency. Organizations can tailor job states, service categories, pricing structures, forms, and proof requirements to suit their needs, while an AI assistant is available to respond to inquiries using real-time dispatch data. The system also includes a REST API and webhooks to integrate dispatch events with other platforms seamlessly. Both Free and Pro plans support unlimited drivers and dispatchers, with billing determined by the number of billable jobs, while third-party service providers have their own separate charges. This comprehensive solution ensures that mobile teams can operate efficiently and stay connected with their customers and dispatchers.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Burq.io
Yes
DoorDash
Yes
Firebase
No
GoParrot
Yes
Google Maps
No
HERE
No
LiveKit
No
Mailgun
No
Mapbox
No
Nash
Yes
Integrations
Burq.io
No
DoorDash
No
Firebase
Yes
GoParrot
No
Google Maps
Yes
HERE
Yes
LiveKit
Yes
Mailgun
Yes
Mapbox
Yes
Nash
No
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
Free; Pro from $29/site/month
Free: $0/month for one site, with 50 billable jobs per month. Pro: $29/site/month includes 500 billable jobs; additional jobs cost $0.05 each, dropping to $0.04 each above 5,000 jobs/month. One billable job covers up to 10 worked stops; jobs with no worked stop are not charged. Third-party provider usage, including maps, messaging, email, AI, calls, video, and payments, is billed separately by those providers.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cartwheel
Founded
2020
Country
United States
Website
trycartwheel.com
Vendor Details
Company Name
CodeRed Technologies, Inc.
Country
United States
Website
routeiq.app
Product Features
Delivery Management
Customer Portal
No
Dispatch Management
No
Driver ETA
No
Driver Management
No
For Courier Services
No
For Freight
No
For Restaurants
No
Order Tracking
No
Routing
No
Scheduling
No
Signature Capture
No
Surveys & Feedback
No
Product Features
Route Planning
Capacity Planning
No
Drag & Drop Scheduling
No
Driver Management
No
Emergency Dispatch
No
GPS Tracking
No
Performance Metrics
No
Route Costing
No
Territory Management
No
