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Description
Carti serves as an AI-driven sales assistant that transforms casual shoppers into purchasing customers. Designed exclusively for Shopify sellers, Carti provides each visitor with a tailored shopping journey by swiftly addressing inquiries, suggesting suitable products, and facilitating the checkout process, all without the need for human assistance.
In contrast to standard chatbots, Carti learns from your entire inventory, store guidelines, and consumer behaviors to provide precise and relevant answers. It actively engages with visitors to prevent them from exiting the site, recovers lost sales through personalized follow-ups, and offers valuable insights into customer inquiries, allowing you to enhance your online store.
With a straightforward setup that takes just five minutes and requires no programming skills, Carti is ready to use right away. Regardless of whether you offer fashion, beauty products, home essentials, or pet supplies, Carti seamlessly adjusts to fit the nuances of your business and brand personality, ensuring a consistently engaging experience for your customers. Ultimately, Carti not only boosts sales but also enriches the overall shopping experience.
Description
THAT WAS AI serves as a cloud-based voice support solution tailored for Shopify merchants. This innovative service links the catalog, order, customer, and policy data of a Shopify store to a phone assistant that effectively manages incoming customer calls. It is capable of placing orders, checking the status of existing orders, updating eligible shipping addresses, canceling unfulfilled orders, and addressing product inquiries. When faced with inquiries beyond its set permissions or when lacking confidence in a response, the assistant can generate a support ticket or seamlessly transfer the call to a human representative while retaining the context of the conversation. Merchants have the flexibility to connect a new phone number via Twilio or utilize an existing one through a SIP trunk. Additionally, the product facilitates outbound calls targeting customers who have abandoned their carts, enabling the assistant to provide answers to questions and assist with completing purchases. The included dashboard features comprehensive call logs, transcripts, summaries, and analytical insights, enhancing the overall service experience. It is specifically designed to meet the needs of Shopify store owners and their support teams as they navigate phone-based service and order-related inquiries. This integration not only streamlines customer interactions but also improves efficiency in handling various support tasks.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Pricing Details
$0
Free Trial
Yes
Free Version
Yes
Pricing Details
$62/month
Basic is $62/month for the first 3 months under the launch offer, then $89/month. The plan includes 200 call minutes per month, one connected store, and one voice assistant. Additional usage is $0.46/minute. Charges are in USD; recurring and usage charges are billed every 30 days.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Carti
Founded
2025
Country
United States
Website
heycarti.com
Vendor Details
Company Name
THAT WAS AI
Founded
2024
Country
India
Website
www.thatwasai.com