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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Meet Carson, the comprehensive resident experience app that offers a 24/7 remote doorman service. With Carson, you’ll never overlook a guest, delivery, or inspection again. Visitors can gain digital access through the app or via the remote doorman service anytime. Brokers have the ability to oversee self-guided tours seamlessly. You can ensure that all deliveries are securely received at your building, with instant notifications for every arrival. All essential documents related to your building can be stored in one convenient location. Furthermore, it allows for the integration of building cameras and intercoms for streamlined monitoring. Residents can also receive video calls through the Carson app, fostering direct communication with fellow residents, staff, and guests. Maintenance requests can be submitted and tracked until completion, ensuring no issue goes unresolved. With a single sign-on feature, residents can easily link their existing payment providers. Our software and dedicated remote team are ready for immediate deployment and can be integrated with a wide range of intercoms, cameras, electronic locks, and access control systems to enhance the living experience for residents and their guests alike, promoting a more connected community. Enjoy the peace of mind that comes with knowing your building is well-managed and secure.

Description

The Resident Engagement Platform by Tyler Technologies serves as a comprehensive digital hub that links residents to various state and local services. By utilizing a centralized digital identity and access management system, users can log in once to gain entry to customized portals that provide relevant services, forms, and resources. Personalization engines are integrated to deliver tailored content and notifications, while features like secure payment processing and digital wallet capabilities allow users to complete bill payments and submit fees seamlessly within the platform. Additionally, two-way messaging and chatbot support, along with accessible design elements, ensure that inquiries and transactions are managed both efficiently and inclusively. Administrators benefit from configurable dashboards that enable them to oversee content, workflows, and user roles without the need for custom development, while real-time analytics help to monitor engagement metrics and identify opportunities for enhancing service delivery. This combination of features fosters a more connected and responsive community experience for all users.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Nextsale
Okta

Integrations

Nextsale
Okta

Pricing Details

$10 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Carson Living

Country

United States

Website

www.carson.live

Vendor Details

Company Name

Tyler Technologies

Country

United States

Website

www.tylertech.com/solutions/transformative-technology/resident-experience/resident-engagement-platform

Product Features

Real Estate Property Management

Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

Product Features

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Alternatives

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