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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Meet Carson, the comprehensive resident experience app that offers a 24/7 remote doorman service. With Carson, you’ll never overlook a guest, delivery, or inspection again. Visitors can gain digital access through the app or via the remote doorman service anytime. Brokers have the ability to oversee self-guided tours seamlessly. You can ensure that all deliveries are securely received at your building, with instant notifications for every arrival. All essential documents related to your building can be stored in one convenient location. Furthermore, it allows for the integration of building cameras and intercoms for streamlined monitoring. Residents can also receive video calls through the Carson app, fostering direct communication with fellow residents, staff, and guests. Maintenance requests can be submitted and tracked until completion, ensuring no issue goes unresolved. With a single sign-on feature, residents can easily link their existing payment providers. Our software and dedicated remote team are ready for immediate deployment and can be integrated with a wide range of intercoms, cameras, electronic locks, and access control systems to enhance the living experience for residents and their guests alike, promoting a more connected community. Enjoy the peace of mind that comes with knowing your building is well-managed and secure.

Description

Second Nature’s Resident Experience Platform serves as a cloud-based software tool that empowers property managers to elevate their operations beyond mere transactional tasks, facilitating tailored interactions for residents from the moment they sign their lease throughout their entire living experience. This platform incorporates features like Resident Onboarding, which includes dynamic, mobile-friendly lease guides and move-in checklists driven by its Maestro orchestrator, alongside customizable Resident Benefits Packages (RBPs) that bundle valuable services such as internet at group rates, renters insurance, credit enhancement, air filter deliveries, pest control on demand, identity protection, reward systems, and concierge services for moving in. By automating individualized communications and seamlessly integrating with existing property accounting systems, the platform enables managers to customize the resident experience based on specific property types or resident demographics, all while significantly reducing administrative burdens and promoting tenant retention. Ultimately, this innovative solution not only enhances service offerings but also creates a sense of community and satisfaction among residents, which can lead to long-term loyalty.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AppFolio Property Manager
Maestro
Nextsale
Propertyware
Rentvine

Integrations

AppFolio Property Manager
Maestro
Nextsale
Propertyware
Rentvine

Pricing Details

$10 per user per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Carson Living

Country

United States

Website

www.carson.live

Vendor Details

Company Name

Second Nature

Founded

2012

Country

United States

Website

www.secondnature.com

Product Features

Real Estate Property Management

Billing & Invoicing
Commercial Properties
Contact Management
Credit Check
Expense Management
Insurance Management
Landlord Database
Late Fee Calculation
Lease Management
Maintenance Management
Owner Portal
Payment Processing
Portfolio Management
Rent Tracking
Residential Properties
Tax Management
Tenant Database
Tenant Portal
Vacancy Tracking
Website Management

Product Features

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