Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Meet Carson, the comprehensive resident experience app that offers a 24/7 remote doorman service. With Carson, you’ll never overlook a guest, delivery, or inspection again. Visitors can gain digital access through the app or via the remote doorman service anytime. Brokers have the ability to oversee self-guided tours seamlessly. You can ensure that all deliveries are securely received at your building, with instant notifications for every arrival. All essential documents related to your building can be stored in one convenient location. Furthermore, it allows for the integration of building cameras and intercoms for streamlined monitoring. Residents can also receive video calls through the Carson app, fostering direct communication with fellow residents, staff, and guests. Maintenance requests can be submitted and tracked until completion, ensuring no issue goes unresolved. With a single sign-on feature, residents can easily link their existing payment providers. Our software and dedicated remote team are ready for immediate deployment and can be integrated with a wide range of intercoms, cameras, electronic locks, and access control systems to enhance the living experience for residents and their guests alike, promoting a more connected community. Enjoy the peace of mind that comes with knowing your building is well-managed and secure.
Description
Second Nature’s Resident Experience Platform serves as a cloud-based software tool that empowers property managers to elevate their operations beyond mere transactional tasks, facilitating tailored interactions for residents from the moment they sign their lease throughout their entire living experience. This platform incorporates features like Resident Onboarding, which includes dynamic, mobile-friendly lease guides and move-in checklists driven by its Maestro orchestrator, alongside customizable Resident Benefits Packages (RBPs) that bundle valuable services such as internet at group rates, renters insurance, credit enhancement, air filter deliveries, pest control on demand, identity protection, reward systems, and concierge services for moving in. By automating individualized communications and seamlessly integrating with existing property accounting systems, the platform enables managers to customize the resident experience based on specific property types or resident demographics, all while significantly reducing administrative burdens and promoting tenant retention. Ultimately, this innovative solution not only enhances service offerings but also creates a sense of community and satisfaction among residents, which can lead to long-term loyalty.
API Access
Has API
No
API Access
Has API
No
Integrations
AppFolio Property Manager
No
Maestro
No
Nextsale
Yes
Propertyware
No
Rentvine
No
Integrations
AppFolio Property Manager
Yes
Maestro
Yes
Nextsale
No
Propertyware
Yes
Rentvine
Yes
Pricing Details
$10 per user per month
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Carson Living
Country
United States
Website
www.carson.live
Vendor Details
Company Name
Second Nature
Founded
2012
Country
United States
Website
www.secondnature.com
Product Features
Real Estate Property Management
Billing & Invoicing
No
Commercial Properties
No
Contact Management
Yes
Credit Check
No
Expense Management
No
Insurance Management
No
Landlord Database
No
Late Fee Calculation
No
Lease Management
No
Maintenance Management
No
Owner Portal
Yes
Payment Processing
No
Portfolio Management
Yes
Rent Tracking
No
Residential Properties
Yes
Tax Management
No
Tenant Database
No
Tenant Portal
Yes
Vacancy Tracking
No
Website Management
No