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Description
Careforce develops AI Workers designed specifically for healthcare organizations, alleviating the coordination workload from staff while streamlining the care process by independently identifying and contacting patients through various channels such as phone calls, texts, emails, and mail to arrange visits, schedule screenings, and manage onboarding procedures. These innovative agents are fully autonomous, require no integration into existing systems, can operate across a variety of platforms, support 29 different languages, and are equipped with over 50 outreach scripts, boasting an impressive conversion rate of 80% from conversations to bookings, ensuring efficiency and effectiveness in patient engagement. Furthermore, their ability to adapt to diverse communication styles makes them invaluable in enhancing the overall patient experience.
Description
Ellipsis Health has developed an innovative care management platform powered by AI, featuring its virtual assistant, Sage, which aims to streamline and improve patient engagement through voice interactions that prioritize emotional intelligence while seamlessly fitting into existing clinical processes. Sage is capable of conducting completely autonomous phone conversations in multiple languages with patients, managing various tasks like enrolling in programs, verifying eligibility, checking copays, and responding to inquiries, in addition to carrying out assessments such as health risk evaluations, follow-up communications after discharge, satisfaction surveys, and tracking outcomes. This platform enhances clinical operations by facilitating care coordination, monitoring treatment adherence, and performing check-ins before and after discharges, thus aiding healthcare providers in ensuring uninterrupted care and boosting quality metrics. At the core of this system is an "empathy engine," which evaluates vocal biomarkers—such as tone, pace, and speech patterns—to identify emotional and mental health indicators, thereby providing valuable insights into patient wellbeing. Through these advanced capabilities, Sage not only assists in operational efficiency but also fosters a deeper connection between patients and healthcare practitioners, ultimately contributing to better health outcomes.
API Access
Has API
API Access
Has API
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Integrations
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Integrations
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Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Careforce
Founded
2024
Country
United States
Website
careforce.ai/
Vendor Details
Company Name
Ellipsis Health
Founded
2017
Country
United States
Website
ellipsishealth.com