Average Ratings 2 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Caretap is a powerful all-in-one software designed for Home Health, PCA, Waivered Services, ARMHS, NEMT, Adult Day Care, Group Homes, and Interpreting Agencies. Built for compliance with the 21st Century Cures Act, Caretap streamlines operations by eliminating paperwork, reducing administrative burden, and automating workflows. Agencies trust Caretap for HIPAA-compliant EVV, real-time scheduling, electronic billing (Medicaid and private pay), digital timesheets, eligibility verification, 2-way texting, and seamless payroll integration. NEMT providers benefit from live GPS tracking, optimized dispatching, and faster insurance billing. ARMHS teams gain tools for digital documentation, treatment planning, and mobile-friendly access. Adult Day Care centers and Group Homes rely on Caretap for attendance tracking, medication logs, and care plan management. Interpreting Agencies enjoy real-time scheduling, time tracking, and invoicing. With mobile access and custom reporting, Caretap empowers agencies to focus on care, not paperwork.

Description

NEMT Cloud Dispatch is a cloud-based transportation management system for Non-Emergency Medical Transportation providers, paratransit operators, and school transportation services. The platform consolidates scheduling, dispatch, routing, driver applications, billing, and reporting into a single system with transparent per-vehicle pricing — $49.99/month for solo operators, $149.99/month for fleets up to 5 vehicles, and $39.99 per additional vehicle. Technical Architecture • Cloud-hosted SaaS — no on-premise servers, no local installation requirements • Native iOS and Android driver applications with offline-capable data sync • Direct API integrations with NEMT brokers (Modivcare, MTM, Kaiser Permanente, VectorCare, Access2Care, Alivi, HBSS Connect Corp) — trip data flows in via EDI and status updates push back in real time • HIPAA-compliant data handling with encryption in transit and at rest, role-based access controls, comprehensive audit logging • Integrated VoIP and SMS gateways Core Modules • Scheduling & Route Optimization — Vehicle Routing Problem (VRP) solver with time-window and capacity constraints. Multi-load routing groups compatible trips on the same vehicle. • Dispatch Platform — Real-time dispatch console with exception queue management, one-click driver reassignment, automated broker trip import, and two-way driver communication logged to trip records. • Driver Mobile App — Native iOS and Android applications. • Billing & Claims — Automated 837P EDI file generation for Medicaid, CMS-1500 form support for Medicare Advantage and commercial payers, • Facility Portal — Multi-tenant secure portal for hospitals, care facilities, school districts, and transit agencies.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Android
Apple iOS
Google Maps
MTM Carousel
Practice Mate
QuickBooks Enterprise
Twilio

Integrations

Android
Apple iOS
Google Maps
MTM Carousel
Practice Mate
QuickBooks Enterprise
Twilio

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$49.99
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SRS Web Solutions

Country

United States

Website

caretap.net

Vendor Details

Company Name

NEMT Cloud Dispatch

Founded

2009

Country

United States

Website

nemtclouddispatch.com

Product Features

Home Health Care

Billing & Invoicing
Charting
Electronic Signature
Employee Tracking
Medication Database
Patient Intake
Scheduling
Time / Task Reporting

Product Features

EMS

Availability Indicator
Billable Items Tracking
Daily Unit Loading Analysis
Dispatch Monitoring
EMS Service Roles Time Clock
Electronic Signature
Equipment Tracking
Fleet Management
NEMSIS Compliance
Patient Database
Point-of-Service Data
Refusal Statements
Shift Management
Supply Management

NEMT

Automated Scheduling
Billing and Invoicing
Client Notifications
Computer Aided Dispatch
Customer Database
Fuel Management
Import / Export Data
In-Vehicle Hardware
Mileage Tracking
Online Booking
Order Management
Reporting
Routing
Scheduling
Vehicle Tracking

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