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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

CareResolve is an AI-enhanced platform designed specifically for managing grievances in skilled nursing facilities. This tool assists SNF teams in efficiently receiving, categorizing, investigating, and resolving complaints from residents and their families by utilizing organized workflows, monitoring deadlines, maintaining documentation, facilitating approvals, and ensuring compliance with audit trails. Additionally, CareResolve leverages artificial intelligence to highlight recurring issues, condense intricate cases, recommend subsequent actions, and enable leadership to detect risks sooner across different facilities. By streamlining the grievance process, CareResolve ultimately aims to enhance the overall experience for both residents and staff.

Description

SNF Metrics offers an extensive range of cloud-based applications and reports designed to assist skilled nursing facilities in enhancing care, expediting revenue cycles, and boosting occupancy rates. With real-time insights and trend analysis, it empowers facilities to collect payments confidently and minimize bad debt costs effectively. To further enhance financial efficiency, a risk management system can be implemented that lowers insurance costs by accurately identifying and documenting all potential risks. A live risk management dashboard, paired with a workflow application integrated into your EMR, guarantees that all necessary documentation is collected, and resident care plans are updated promptly. Additionally, SNF Compass delivers operators with comprehensive and user-friendly dashboards, facilitating well-informed decisions about occupancy, staffing, reimbursement strategies, and clinical outcomes. By unlocking valuable patient and financial data, SNF Metrics equips you with timely, structured insights, enabling you to manage your long-term care facilities with confidence and efficiency. Ultimately, this integrated approach not only streamlines operations but also enhances the overall quality of care provided to residents.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

MEDLINE No 
MatrixCare No 

Integrations

MEDLINE Yes 
MatrixCare Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CareResolve

Founded

2026

Country

United States

Website

careresolve.ai/

Vendor Details

Company Name

SNF Metrics

Country

United States

Website

snfmetrics.com

Product Features

Nursing Home

Billing & Invoicing No 
Charting No 
Electronic Signature No 
Incident Management Yes 
Meal / Nutrition Management No 
Medication Tracking No 
Patient Intake No 
Referral Management No 
Scheduling No 

Product Features

Electronic Medical Records (EMR)

Appointment Management No 
Charting No 
Compliance Tracking No 
E-Prescribing No 
E/M Coding No 
HIPAA Compliant No 
Handwriting Recognition No 
Integrated Telehealth No 
MIPS Certified No 
Meaningful Use Certified No 
ONC-ATCB Certified No 
Patient Portal No 
Self Service Portal No 
Voice Recognition No 

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