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Description

CareResolve is an AI-enhanced platform designed specifically for managing grievances in skilled nursing facilities. This tool assists SNF teams in efficiently receiving, categorizing, investigating, and resolving complaints from residents and their families by utilizing organized workflows, monitoring deadlines, maintaining documentation, facilitating approvals, and ensuring compliance with audit trails. Additionally, CareResolve leverages artificial intelligence to highlight recurring issues, condense intricate cases, recommend subsequent actions, and enable leadership to detect risks sooner across different facilities. By streamlining the grievance process, CareResolve ultimately aims to enhance the overall experience for both residents and staff.

Description

Inovaare stands at the forefront of health plan solutions that facilitate digital transformation within the healthcare sector, providing automation for intricate workflows related to Medicare, Medicaid, and Commercial appeals and grievances (A&G), as well as Compliance Program Effectiveness (CPE). Their versatile cloud-based modules gather real-time data from various internal and external departments, culminating in a unified compliance management system. With adherence to HIPAA regulations, the platform incorporates the latest and most effective regulatory processes, enabling health plans to address their specific business needs, maintain audit readiness, mitigate non-compliance risks, and reduce overall operational expenses. By automating labor-intensive manual compliance tasks, Inovaare’s leading Appeals & Grievances and Regulatory Compliance solutions enhance CMS reimbursements, lower compliance audit risks, and decrease operating costs. The software is adaptable, enhancing risk identification, bolstering operational efficiency, and presenting user-friendly analytics for better decision-making. This innovative approach not only streamlines processes but also empowers healthcare organizations to navigate complex regulatory landscapes with greater confidence and agility.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Aerial No 
Rackspace Cloud Files No 

Integrations

Aerial Yes 
Rackspace Cloud Files Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CareResolve

Founded

2026

Country

United States

Website

careresolve.ai/

Vendor Details

Company Name

Inovaare

Founded

2006

Country

United States

Website

www.inovaare.com

Product Features

Nursing Home

Billing & Invoicing No 
Charting No 
Electronic Signature No 
Incident Management Yes 
Meal / Nutrition Management No 
Medication Tracking No 
Patient Intake No 
Referral Management No 
Scheduling No 

Product Features

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